Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęArlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Zobacz więcej
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Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Zobacz więcej
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Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Zjednoczone Królestwo
- 0333 999 9745
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Cracking customer service ,from Stuart…
Cracking customer service ,from Stuart and Jake in Shrewsbury store wasn’t pressured or pushed ,went through everything with me so I understand everything that I need to . Very pleasant and polite wasn’t rushed into a decision .
14 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Helen at the Shrewsbury store was…
Helen at the Shrewsbury store was incredibly helpful when we were choosing our new sofa. She is very professional and friendly. She knows the products well and we feel like her customer service was exemplary.
11 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Friendly professionalism
Welcoming but understanding that we just wanted to browse. Immediate attention when we requested help. Derek came to assist us. Knowledgeable about the sofa. Patient with me, I'm 76yr old Stroke survivor! Another assistant came and checked all details. Very pleasant experience.
8 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello Maureen,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Derek.
Kind regards,
Lia
DFS Customer Support
Ella was amazing extremely efficient…
Ella was amazing extremely efficient and made our purchase very easy very very happy customers
9 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Well looked after by all
10 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ella was patient
Ella was patient, knowledgable and very helpful. She explained everything in great detail and nothing was too much trouble.
9 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello Stephen,
Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
The young lady named Ella who assisted me was delightful. She was very knowledgeable, helpful and pleasant. She didn't make me feel under pressure to buy which is why I was happy to make my purchase with her.
8 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello Jan,
Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Ellie (or Ella) was really informative
Ellie (or Ella) was really informative, friendly and approachable. Thank you :)
1 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello Megan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service, products and prices
Great service. Glad I went to the store. I’d have ordered the wrong sofa if I had not have seeen it
5 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful in giving insights
Very helpful in giving insights. Good customer service and easy to reach.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Service was great
7 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic Service
We were met by Graeme as we entered the store who gave us the freedom to roam around on our own but was always on hand to answer any questions we had.
There is lots more choice than I thought at the Shrewsbury branch and we saw a settee we liked straight away and the process to ordering it was nice and simple and not a very long wait for it to be delivered. All of our questions answered and properly explained we walked away happy just looking forward to having it in our living room now.
3 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and very helpful
25 maja 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great visit very helpful
4 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Service was great
Service was great, was approached by your newest colleague who was on his first day on shopfloor very polite and helpful.
Due to him not having codes to accept and process any sales a young lady came over to help and show him, again all great.
1 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Was a pleasure buying these fabulous…
Was a pleasure buying these fabulous sofas chair and
Pouffe staff most helpful looking forward to receiving them
2 czerwca 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Buying sofas
Liked what we saw, helpful sales person. Paid in full and will be delivered soon.
31 maja 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful salesperson
28 maja 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.