Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęArlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Zobacz więcej
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Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Zobacz więcej
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Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Zjednoczone Królestwo
- 0333 999 9745
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ella was brilliant
Ella was brilliant, her knowledge was great but her lovely personality made it for us!
28 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Helen at DFS Telford made our…
Helen at DFS Telford made our experience very positive when we bought a recliner sofa. She was very obliging and explained all the necessary detail in full.
We were 100% satisfied with the service at DFS.
26 kwietnia 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tony was great all round very helpful…
Tony was great all round very helpful and informative he greeted us on arrival and left us to browse with no pressure
25 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jake was wonderful
Jake was wonderful. He took the time to understand our needs and carefully explain what we are buying and how the process works. 10/10!
23 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good afternoon Nigel,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent all round service
Manager and staff provided a personal service understanding customer requirements and more than helpful. This service provided an excellent service. Would now always return for further carpets
20 kwietnia 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Always a pleasure
Visited at the weekend firstly. We were not hassled by salespeople (we hate that) but they let us know they were available if needed and did, indeed answer our questions as they arose. Returned Monday to make the purchase - all done efficiently, with a friendly smile.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good afternoon Fliss,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Enjoyed having nearly two hours to…
Enjoyed having nearly two hours to browse around the store and really take our time to test out the furniture and see how colours looked different to the website.
Staff were around and visible, came to chat periodically, but no hard sell.
We were given the time we wanted to talk together without any pressure. It’s so off-putting when you’re being followed or interrupted when all you want is time to browse. None of that, staff were great.
And a nice coffee provided when we were ready to make our purchase. Thank you Ella.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The saleman was very informative
The saleman was very informative
Not pushy
And doubled checked our needs and order polite and spent time expaunibg fabric and sofa details
Had a good knowledge of item
19 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good morning Mr Weaver,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Shrewsbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
A very good experience
We, my wife and I, went in to DFS with the intention of buying a corner sofa. We saw Jon the salesman who was not pushy and kept his distance. When we approached him he was very informative and talked us through the process in easy to understand terms.
17 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jon.
Kind Regards,
Jordan
DFS Customer Support
Friendly
Friendly, helpful staff. We had a few visits, to ensure we made the correct decision. Ella was clear and concise with all information and even managed to find us a bit of fabric so we can colour match! A great experience
18 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ella.
Kind Regards,
Jordan
DFS Customer Support
Really helpful
Really helpful , patient and was overall a great experience … looking forward to getting the sofas.. thank you
18 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very good price.
They had exactly what I wanted at a great price. The price of getting my sofa scotch guarded was great value. Chloe was very efficient and friendly. The only downside was the hefty price of £120 for delivery which took my breath away. This did seem very excessive.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
The sales advisor John
The sales advisor John, was very polite and made us feel very welcome into the store.
He took the time and trouble to explain to me about the quality of the sofas that I expressed an interest in and also explained the guarantee in great detail.
It’s been quite a few years since we last purchased a suite from your store.
17 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very informative salesman but gave us…
Very informative salesman but gave us space to discuss for ourselves.
16 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Shrewsbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The sales guy Tony was a big help in…
The sales guy Tony was a big help in talking us through the options and process.
2 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service
John was really helpful and left us to find the sofa we were happy with before coming over to discuss what options we had. A really easy way to buy our sofa that didn’t feel pressured and gave us everything we needed to make our choice
13 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Tony was extremely friendly
Tony was extremely friendly, very informative and super helpful.
12 kwietnia 2026
Odpowiedź od DFS Furniture - Shrewsbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.