The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Zobacz więcej
Reakcja na opinię
Very helpful,not in your face all the time trying to sell you a sofa,was able to walk round in peace,assistance was there when required
Reakcja na opinię
The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Fornham Street, S2 4AL, Sheffield, Zjednoczone Królestwo
- 0333 999 9835
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The sales person was friendly but not…
The sales person was friendly but not sure why I wasn't given a print out of the invoice. I know why because dfs are charging £129 for delivery and I was never told of that cost
25 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good afternoon Nicola,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
The lady who served us was very helpful…
The lady who served us was very helpful and knowledgeable. Disappointed by the extortionate delivery charge of over £120.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Visit to DFS Sheffield.David was incredibly helpful and…
David was incredibly helpful and professional during our visit today.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Thank you Chloe for assisting us in…
Thank you Chloe for assisting us in choosing and ordering our new sofa. A painless process! No pressure sales and she was knowledgeable and friendly. Looking forward to receiving our sofa in a few weeks!
25 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Everything we asked was answered…
Everything we asked was answered without delay and all our queries were resolved with no issue. Sam sorted our order and we are now awaiting our new sofa.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
I had my sofa delivered in September…
I had my sofa delivered in September last year the delivery drivers broken not one sofa but both of them I had to report myself which all in all it took over 6months for both my sofas to get fixed these sofa aren’t cheap and you expect the delivery drivers to be professional but there didn’t have a care in the world customer service are brilliant on the phone but never stick to what gets said on the phone I even spoken to the store manager at Sheffield who said once this was all sorted he would phone me up but no I haven’t heard anything I put in a complaint also and not heard anything from that would be nice for someone to be able to get this complaint sorted
23 września 2025
Opinia niezależna
Odpowiedź od DFS Furniture - Sheffield
Good Afternoon,
Thank you so much for taking the time to leave your review with us today, your feedback is greatly appreciated. We're very sorry about the delivery experience you have had with DFS and for any lack of communication in relation to this.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine A
DFS Central Customer Support
Looked around a few sofa showrooms
Looked around a few sofa showrooms, but none seemed to have the recliners we liked!
We made a 3rd visit back to DFS, spoke with your sales assistant.
He was very helpful, explaining everything we asked.
Once satisfied we placed our order, now looking forward to our new sofas arriving.
16 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Kev was great store excellent very…
Kev was great store excellent very pleasant experience.
21 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sheffield branch!
Can’t remember the names of the two members of staff at the Sheffield branch on the 20/04/26 at around 18:30 - hoping that helps identify them both! But they both helped us order our sofa, coffee table & side table and was a pleasure to deal with! Thanks for your help!
20 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good morning Rebecca,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The sales girl was amazing so helpful…
The sales girl was amazing so helpful and courteous I was very pleased Thankyou
13 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good morning Lynne,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Always remember that DFS is the best…
Always remember that DFS is the best quality and great service, that is why I have been using them since 15 years ago and yesterday just replaced them with new ones. Highly recommended!
19 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The process was very quick and smooth
The process was very quick and smooth. The sales assistant was very helpful and I was able to make changes to the sofa to fit my personal choice
12 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff and service were great
Staff and service were great, liked the no pressure approach, helped us make a decision, great stuff!
18 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
18 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Gabby she is amazing lady and very…
Gabby she is amazing lady and very helpful .
Thanks Gabby 💖
18 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
I don't like it when assistants follow…
I don't like it when assistants follow you around the store so was a bit apprehensive when entering but I'm pleased to say we weren't approached . Staff were friendly and helpful. The chap that dealt with us was called Flo, again friendly and helpful.
17 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
17 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff
Was such a lovely man who dealt with me so easy to sort and was polite all throughout.
17 kwietnia 2026
Odpowiedź od DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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