Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... Zobacz więcej
Reakcja na opinię
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
114-116 Southampton Road, SP1 2LE, Salisbury, Zjednoczone Królestwo
- 0333 999 9507
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good selection of sofas and polite helpful salesmen
Good selection of sofas. Perfect salesmen allowed us time in a relaxed atmosphere to choose.
Very happy.
26 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Hello Lloyd,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Someone was quick to help us
Someone was quick to help us. They were able to answer all the questions we needed and then we were left to try out the sofa bed ourselves without any hard sell.
15 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very friendly Tito
13 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Staff were brilliant and helped us get…
Staff were brilliant and helped us get the sofas we were looking for.
11 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Matt,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member was absolutely fantastic…
Staff member was absolutely fantastic and made the transaction of buying a sofa so easy.
16 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Carly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgable and good communication skills from staff
Good comunication and knowledge skills from sales staff
15 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Peter,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The rep will was very good
The rep will was very good , not to pushy but friendly and knew his business
11 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales person was very helpful and…
The sales person was very helpful and friendly and clear and not pushy
4 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent customer service from the Salisbury store
Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy and nothing was too much trouble with everything being checked and explained in full to me.
6 maja 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Richard,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Friendly service left us to view…
Friendly service left us to view without following us around . When we needed advice really helpful and friendly not pushy to buy extras.
4 maja 2026
Odpowiedź od DFS Furniture - Salisbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great sofa, poor delivery experience
DFS itself were really good. Helpful store assistants and easy purchase process. Sofa quality is excellent and very comfy.
What let it down was the delivery experience through the sofa delivery company. Only 2/3’s of the corner sofa ware delivered due to incorrect loading of the delivery van. This was not made aware until 20 mins prior to delivery, by the delivery drivers who were told I was made aware earlier. Still awaiting the final part of the sofa and care kit.
20 marca 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Ben,
Thank you for taking the time to share your review with us, we are really sorry to hear items were missing upon your recent delivery, we appreciate this is disappointing for you. We can confirm that delivery of the missing items is due to take place today, the drivers will be in touch when they are on route to your property to complete the delivery in full.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful and patient!
1 maja 2026
Odpowiedź od DFS Furniture - Salisbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Will
Will - the sales rep in the Salisbury Store was extremely accommodating and helpful - making the purchase of our products a pleasant experience
28 kwietnia 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing knowledge and customer service
Amazing knowledge and customer service. No pressure. Very helpful
26 kwietnia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Ben in Salisbury was great and…
Ben in Salisbury was great and informative all the way through, our order came through a lot quicker than we expected too, absolutely no issues at all, beautiful sofas that have made our house a home
12 kwietnia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service
Friendly and said Hi, but didn't follow us around as soon as we walked through the door
19 kwietnia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I went to Salisbury earlier this week
I went to Salisbury earlier this week. I was welcomed by a young lady Charlotte, very friendly. I agreed to meet her again today for my purchase. I walked out happy.
Thank you Charlotte, I don’t think you read this but thank you.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
We are really happy that Charlotte met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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