We were looking to browse. The staff welcomed us on arrival, but weren't pushy. We felt relaxed enough to take our time to choose the right sofa. When we asked a question or had a concern the staff w... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęForum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR Rugby, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience at the weekend. Maddie was helpful but didn’t pressure us or follow us around which we’ve experienced in other stores. Made the order process simple and straight forward
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Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions. When choosing my sofa, they tal... Zobacz więcej
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Made 2 previous visits to look for 2 sofas and ordered swatches. On both occasions staff were very helpful. My last visit was to ask a few questions before making a decision. The sales lady was able... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Forum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR, Rugby, Zjednoczone Królestwo
- 0333 999 9524
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
The lady greeted us, asked how she could help,and led us to the sofa we were looking for.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Rugby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady in the shop was great
The lady in the shop was great, very informative and knowledgeable.
25 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were not hassled to make a puchase…
We were not hassled to make a puchase we have a look round
Whet to have coffee to discuss our purchase then came back to buy in our own time
1 sierpnia 2026
Odpowiedź od DFS Furniture - Rugby
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Really helpful service
Bob was really helpful and checked measurements carefully to reassure the delivery will go well. He was patient whilst we swapped between colour choices and made the purchase easy, thanks!
31 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sofa purchase
We went into the Rugby store and we were greeted by Georgia , she was brilliant and not at all pushy but answered all our questions professional.
We also had to return later as I needed help to get into the documents. she again helped me through the process.
Once again a big thank you to Georgia.
29 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Visited the DFS rugby store to buy a…
Visited the DFS rugby store to buy a sofa. We were very happy with the selection of sofas and the staff were very helpful and friendly. We found a sofa that was in the sale which was a bonus. We were served by Maddie who was very helpful and she went through the ordering process which was very easy and straightforward. She made sure we understood everything and that we had a good service from her, which included not being rushed which I was very grateful for.
This is our third purchase from DFS and wouldn’t hesitate to shop there again and would recommend Maddie to anyone to help them.
27 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello Lisa,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Ms Brown was positive throughout the…
Ms Brown was positive throughout the process. She clearly explained and clarified any questions asked. She was very experienced and knowledgeable about the products and Company. She appeared open and interested in my purchase. I would definitely recommend dfs based on my experience.
27 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello Jacqui,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ms Brown.
Kind regards,
Lia
DFS Customer Support
Friendly staff.
23 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Great from start to finish
27 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Helpful and knowledgeable
Very excited to receive my sofa and foot stool. Service was excellent without being too sales-y.
21 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sofa purchase
Made 2 previous visits to look for 2 sofas and ordered swatches. On both occasions staff were very helpful. My last visit was to ask a few questions before making a decision. The sales lady was able to answer all of my questions, plus giving me a few more details. I ordered 2 sofa and await their delivery.
26 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful with lots of knowledge of…
Very helpful with lots of knowledge of the sofa we bought and very friendly
14 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions.
When choosing my sofa, they talked me through all my options and made sure I understood everything. Would highly recommend, thank you so much Deborah.
24 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sales person who help us Ellie was very…
Sales person who help us Ellie was very helpful and she gave us much more information.
23 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The lady I dealt with was wonderful she…
The lady I dealt with was wonderful she was not over bearing and answered all my questions and was a pleasurable experience ☺️
21 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful service.
Great friendly service good help from Maddie Great understanding of our needs and requirements. Thankyou for helping us with our order.
20 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Elly was amazing
Elly was amazing. Very friendly and helpful and very thankful for everything she did for us
20 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Elly.
Kind Regards,
Jordan
DFS Customer Support
Megan was very pleasant and helpful and not too overpowering
Megan was very pleasant and helpful but not too overpowering
19 lipca 2026
Odpowiedź od DFS Furniture - Rugby
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.