Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęColchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Zobacz więcej
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We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Zobacz więcej
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I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Zjednoczone Królestwo
- 0333 999 9796
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service! Mr. Khan handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
Great service! Mr. Khan ( Harold Wood )handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
it was ok,service was ok
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
My experience was excellent from start…
My experience was excellent from start to finish. The staff was genuinely helpful and knowledgeable. He gave very good advice.
13 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great Buying experience
Bought a new sofa from here, there we no pushy sales people & only asked if we needed help. The staff answered all our questions & the salesman ( sorry only remember his surname Kahn ) was a really nice guy.
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
I found the lady very helpful and very…
I found the lady very helpful and very lovely she had lots of customers to see she was fantastic
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Romford
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Great experience and great customer…
Great experience and great customer service the staff is amazing
11 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The sale representative was very good…
The sale representative was very good and because he knows my husband, he gave us his yearly reduction price.
10 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Salesman very helpful not pushy and was…
Salesman very helpful not pushy and was able to answer all the questions.
10 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Nicola was very nice and helpful
Nicola was very nice and helpful, she even stayed later to make sure everything was correct for us.
9 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Really helpfull staff
9 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and informative
Very helpful and informative. Explained everything thoroughly and in a friendly manner.
8 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Adil:Romford store - great CX!
Adil from the Romford store was very attentive and professional in my order.
8 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Good afternoon Rajvinder,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Male salesperson must do better
I loved the sofa I purchased, which was delivered today, with very friendly and professional sofa installers.
However, the salesperson I dealt with at Romford DFS was incredibly sexist and very rude to me. I paid for the sofa, but he repeatedly ignored me and spoke to my male partner.
This salesperson needs to do better, as we live in 2026, not the 18th century.
28 lutego 2026
Odpowiedź od DFS Furniture - Romford
Good afternoon JJ,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team. Rest assured this review has been provided in feedback to the store manager to review this with our sales team, this is not the level of service we would aim to provide. Apologies for any inconvenience this may have caused you.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service we received from Fasal Khan…
The service we received from Fasal Khan was very polite very informative and very honest
He made it an easy pleasant experience
And his guidance was very professional
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Choosing the right Sofa
Choosing a sofa you have to make sure you get the right one and when we was looking we was blown away with the ted baker range we had the lovely Veronica who was very helpful and had amazing customer service we went away think about what decision to make after a couple of hours we went back to see Veronica again and made our purchase very happy experience and delightful looking forward to my new sofa
6 kwietnia 2026
Odpowiedź od DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Romford
Good afternoon Jacqueline,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Doświadczenie Trustpilot
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