DFS Furniture - Preston Recenzje 

6934
Wynik TrustScore: 5 na 5

4,9

Mariners Way, PR2 2YN Preston, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Mariners Way, PR2 2YN, Preston, Zjednoczone Królestwo

  • 0333 999 9753

4,9

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(6934)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 94 354

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Extremely helpful staff

Extremely helpful staff, especially Zayd, who went out of his way to help, even coming in on his day off!!

3 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The salesman was friendly, informative and not all pushy.

The salesman was very helpful, informative and not a bit pushy.
He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working life and he had exactly the right approach.

3 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Polite sales person- not at all pushy

Polite sales person- not at all pushy. Listened to my requirements and assisted accordingly. Order not yet arrived so cannot comment on product yet. Good explanation of how to keep furniture in best condition and price negotiation made it all a pleasant transaction.

3 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 1 z 5

Why do I now need to pay in full ??

Having spent £2000 on a sofa I added a table lamp to the order for £199. I paid £800 deposit and the rest to be paid just before delivery in 3 months. A week later I receive an email telling me because I added a lamp I need to pay the full balance before the order can be continued. This was not explained when ordering and the £800 deposit more the covers for the table, so WHY do I need to now pay in full ??? Just another way of extorting more money from your customers…. Terrible customer service 🤬🤬

14 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

After looking into the order we are pleased to see you have spoken with the relevant manager about your concerns. We are glad to see a mutual resolution has been reached and again we apologise for any initial difficulties.

If you would like to discuss another order or have any further queries that have not been discussed already please let us know on 0333 9999 777.

Kind Regards,

Jordan
DFS Central Customer Support

Oceniono na 5 z 5

The salesman who was dealing with us…

The salesman who was dealing with us was absolutely amazing, very patient and very helpful.

25 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Greg was very helpful and speedy

Greg was very helpful and speedy. Very good customer service

2 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Good service

Good service

2 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great customer service in store

Great customer service in store, efficient and helpful. We’d shopped around but went back to dfs and got exactly what we wanted. And in the sale!

31 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Lovely service

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted , been good advicer and helped us with all the details, he is the best! I highly recommend him if you want to buy any DFS furniture in Preston!Thanks

20 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Sophia 3 seater

I visited the preston store Saturday afternoon with an idea of what I wanted in mind,the staff listened to what I wanted and pointed me in the right direction,but also giving me space to look around and try out all sofas.Then when I found what I was looking for Lee was there to help me with questions I had,and take me through the buying process, and essentially I bought the sofa,was a pleasant experience,happy with what I chose and the service I received

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Very helpful salesman

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my needs. We eventually settled on one and he explained everything well and clearly.
Delivery will be in 2 weeks which is also an huge bonus.
Our experience was very good, which is vastly different from my previous experience of DFS, that put me off returning for years.
I just hope that the product lasts when received.

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent service

Excellent service, knowledgeable and not at all overwhelming. Lovely manner, polite and respectful

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Left to make our own decisions without…

Left to make our own decisions without an annoying sales person.

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Brilliant service as always

Brilliant service as always. We dealt with a mix of Sarah, Ian and another guy that I can't remember his name - kian? Sorry! We have only ever got our sofas from here and wouldn't go elsewhere. Thank you so much. Can't wait to get our sofas!

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

The Team at Preston branch were…

The Team at Preston branch were amazing, no one hovered over us which allowed us to walk round the store comfortably , but we could also see the staff around the store ready to help us if we needed it. When we made our choice the staff were so helpful explaining clearly what options we could choose from, I can honestly say from walking into the store to walking out it was a excellent experience and would highly recommend to anyone to choose DFS Preston, thankyou guys

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Great customer service

Great customer service, explained everything to us in detail. Answered questions we had. We made a great choice on a corner sofa. Look forward to receiving it.

1 sierpnia 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Quick and easy ordering

Sarah at DFS on Preston Docks was so helpful and knowledgeable. She was very approachable and friendly and made ordering in store easier than online.

31 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sarah.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Kieran provided an excellent service

Kieran provided an excellent service - he remembered me from visiting the store a few days earlier and was more than happy to help with my decision making.

31 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

We found the sofa we were looking for…

We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS

31 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Sarah was super helpful

Sarah was super helpful. She understood our needs and guided us to the best product

31 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

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