We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Zobacz więcej
Reakcja na opinię
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Zobacz więcej
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Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Mariners Way, PR2 2YN, Preston, Zjednoczone Królestwo
- 0333 999 9753
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
5 star experience
5 star experience!
Excellent customer care, nothing was too much trouble, extremely helpful and easy to deal with.
The whole experience was a pleasure from start to finish.
We now are looking forward to yet another settee purchased from DFS Preston .
11 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Our experience getting the right sofa.
Helped us choose the right sofa, amazing customer support.
10 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Firstly no hard sell
Firstly no hard sell, was left to browse and look around . When I did ask for assistance the staff member was great. I was undecided regarding colours and the member of staff put it on the big screen for me,switching from one shot to another. Absolutely great friendly service. Would highly recommend.
2 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good helpful service very friendly…
Very good helpful service very friendly sandy chair
9 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello Sandra,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello Lynda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
New sofa
The shop was nice and clean and inviting .
The staff especially Denzil who dealt with us were all very friendly and helpful without being pushy.
Denzil explained all our options to us very clearly .
8 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello Julie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Denzil.
Kind regards,
Lia
DFS Customer Support
Popped in on Sunday at Preston and the…
Popped in on Sunday at Preston and the Salesperson was great, not pushy and helped us find the ideal sofa
7 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and informative sales staff
7 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly service from Lee
Excellent friendly service from Lee
5 stars all round ✨️
7 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Hassle free & incredibly helpful
We were greeted at the door immediately, answers to our questions were informative and to the point. Staff were extremely knowledgeable and down to earth. Flawless buying experience so hats off to the guys there. Would recommend.
5 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hello Brad,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jamie from the Preston branch was…
Jamie from the Preston branch was extremely helpful and friendly. I’d spoke to him a few months ago re another sofa and knew I wanted to purchase this sofa through Jamie. Nice to know he’s worked for DFS for a few years so very knowledgeable.
2 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
very helpful staff but… I do not want…
very helpful staff but… I do not want interest free credit. Why is there no cash price? please don’t try to bullsh1t me with the interest free credit crap, there is for sure a cost to you, why not pass at least some of that on?
2 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Good morning John,
Thank you for taking the time to share your feedback, its greatly appreciated! We're so glad to hear the team were a great help in store.
The price will be the same regardless of the payment option, the interest free credit is of no cost to our customers and you should choose the option which best suits you. Unfortunately we do not offer discounts for customers who choose to pay upfront as the majority of the furniture is already heavily discontinued and we do look to treat all our customers fairly.
Apologies for any inconvenience this may have caused.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Pleasant experience from start to finish.
We made a couple of visits to DFS Preston. We were greeted by Denzil. What a lovely guy, not pushy but genuinely friendly and did everything he could to help us.
We were struggling with the measurements and he did all the hard work for us and even drew a picture.
We were offered drinks and he couldn't do enough for us.
His manager was as equally friendly. The customer service is spot on!! Thank you.
1 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent selection in store and staff…
Excellent selection in store and staff really knowledgeable and helpful- highly recommended
1 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
We came in today and everyone was…
We came in today and everyone was lovely and very helpful and helped me with everything I needed
1 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
First class communication
First class communication from Denzil, explained the deal perfectly!
1 czerwca 2026
Odpowiedź od DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.