The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Zobacz więcej
Reakcja na opinię
Good experience all round. Sorry can't remember fella's name but he was very informative. Gave us all options on how to decide on what sofa would be most suited to us. Well done and thank you again.
Reakcja na opinię
Been wanting a sofa for my new house, I found one on the internet i liked took a screenshot ready to take and show the staff. Got there last week couldn’t find the sofa or the picture I liked! Found a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Longbridge Road, PL6 8LX, Plymouth, Zjednoczone Królestwo
- 0333 999 9768
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had an excellent experience with DFS in Plymouth
I had an excellent experience with the salesperson Matthew Soole in DFS Plymouth.
He listened carefully to what my quite specific requirements were for a sofa for my disabled son, and showed me many options.
His approach was friendly and kind, he did not come across as pushing for a sale which I really appreciated, and I was delighted that he found me a very suitable sofa for my son in the clearance section.
In addition Matt’s follow up support was also very good, as I needed to speak to him a couple of times about delivery.
I will definitely use DFS again and would like to thank Matt for providing such great customer service.
17 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Matthew met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was brilliant
24 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic care whilst choosing settee…
Fantastic care whilst choosing settee and great honesty
14 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
No pressure to buy...Matt in Plymouth…
No pressure to buy...Matt in Plymouth was so helpful today, thank you 🙂
23 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Store assistant Sara was extremely helpful with my order and explained all the options very clearly.
21 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman was nice and friendly
Salesman was very friendly and efficient and knowledgeable about all aspects of the business, excellent, very pleased.
21 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
helpful :))
20 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Nice friendly lady.
Nice friendly lady.. good at her job .. she knew what she was talking about
20 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Everything is almost perfect apart from…
Everything is almost perfect apart from the price tags, I think it might help if both prices were shown with regard to the difference in the prices of the cushions, as to whether you have foam or fibre and what you show is the cheaper one of the two, which can be and I think is misleading.
18 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us. As extra cushions, upgraded interiors and products such as care kits are optional extras this is not something we would be able to include in the initial price however we will always inform you of the difference in price.
Kind Regards,
Holly M
DFS Customer Support
This the 3rd set of furniture we have…
This the 3rd set of furniture we have bought from DFS and have always been impressed with the quality and ease of purchases. Staff are POLITE (Liam was informative and explained everything) and helpful and don't hassle you when you are walking around the store.
19 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Liam gave you all the information you needed and met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
Rebecca hit exactly theright note
Rebecca hit exactly theright note. She was smiling and friendly. She was not at all pushy, but because she clearly knew her stuff, it felt fine to take the fabric care and insurance products. She was quick and efficient. A really good experience from start to finish. 10 out of 10.
16 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Rory,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Rebecca.
Kind regards,
Lia
DFS Customer Support
Liam was very helpful and friendly
Liam was very helpful and friendly. Managed to buy a sofa for a 7 day delivery. He went through the best way to care for the sofa.
15 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
14 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
My experience was amazing
My experience was amazing. Brian was very professional and polite. 10 out of 10.
The explanations of all services were very good.
12 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brian couldn't have been more helpful
Brian couldn't have been more helpful, explained everything.
12 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Brian looked after us well
Brian looked after us well. No pressure sales as I have had before. Nothing was a rush and happy to just chat. Drinks supplied and gave us plenty of time to ask questions. An excellent experience
11 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Brian couldn't have been more helpful
Brian couldn't have been more helpful. He went into great detail about the sofa and the agreement and was able to answer any questions I had. He was very patient with me.
9 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Anne,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff had a perfectly balanced…
Staff had a perfectly balanced approach- offering help & assistance without being over pushy.
8 lipca 2026
Odpowiedź od DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.