The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Zobacz więcej
Reakcja na opinię
Good experience all round. Sorry can't remember fella's name but he was very informative. Gave us all options on how to decide on what sofa would be most suited to us. Well done and thank you again.
Reakcja na opinię
Been wanting a sofa for my new house, I found one on the internet i liked took a screenshot ready to take and show the staff. Got there last week couldn’t find the sofa or the picture I liked! Found a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Longbridge Road, PL6 8LX, Plymouth, Zjednoczone Królestwo
- 0333 999 9768
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful
Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you
16 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.
12 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Sharron,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really friendly helpful a…Great place to shop
Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase
11 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Barrie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt was very helpful and friendly
Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection
10 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Janice,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.
10 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady called Rebecca in the shop in…
The lady called Rebecca in the shop in Plymouth was extremely helpful without being pushy. She was knowledgeable about the products and, because of this, was able to find us an alternative to our original choice which they didn't have in the colour we wanted. The delivery and finance was fully explained and easily arranged. Would definitely request Rebecca when we go back for the sofa Bed we like!
9 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Greeted then allowed time choose
Greeted then allowed time choose. Assistant was very well informed and made sure that everything was correct before putting the order through.
9 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Looking for a chair recliner.
We were allowed to browse,but if we needed help, she was around, we saw a chair we liked and had help from Becca, she was lovely,helpful,and full of knowledge, Becca was professional and very pleasant young lady,we were very pleased with our chair shopping today, and made very easy by your lovely helpful assistant Becca.
9 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales person was very helpful and made…
Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.
9 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service
Amazing customer service. Made us feel really comfortable. Finding our sofa was a breeze even with 4 kids! Would recommend.
8 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly and professional
very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish
8 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Experience counts
The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10
7 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
We were welcomed by Helen & Brooke…
We were welcomed by Helen & Brooke dealt with us. Helen offered up a hot drink. Brooke was so friendly and knowledgeable and had great customer service skills. A great asset to the team.
5 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, plus lots of choice for a suitable sofa
6 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very polite and professional and made you feel welcome with no pressure.
On down fall was there is no air con so it was very hot in the building
3 sierpnia 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.