The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Zobacz więcej
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Zobacz więcej
Reakcja na opinię
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Longbridge Road, PL6 8LX, Plymouth, Zjednoczone Królestwo
- 0333 999 9768
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Service
Bought a lovely new sofa. Couldn’t fault the customer service, Matt was super helpful and made the whole experience stress free. Left knowing that I’d made the right decision - can’t wait for sofa to arrive. Thank you.
11 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Friendly and helpful
10 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Rebecca was brilliant
Rebecca was brilliant , gave all the information I needed and helped throughout the service to get me the best sofa for what I was looking for. Really helpful !
10 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I found exactly what I'd been searching…
I found exactly what I'd been searching for....and at a very comparable price! Special thanks to Becca, in the Plymouth store, for her patience and kindness throughout. Looking forward to receiving my reclining power sofa and matching footstool.
9 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Relaxed experience
Relaxed experience, no one hassles you allowed to take your time
Very helpful assistant Brooke who took us through everything we needed to know.
9 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Such a lovely shopping experience at…
Such a lovely shopping experience at DFS Plymouth .
Sara and Brian were very informative and helpful with my sofa choice .
It was a relaxing experience and I would recommend DFS to family and friends.
5 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great service …
Quickly popped into the store to check out a few options and look at the discounted section to see if any bargains to be had.
No pressure just nice sales people happy to chat and advise.
Purchase was quick and easy even helping to find matching items and talk about alternatives.
Excellent service from the team.
7 maja 2026
Odpowiedź od DFS Furniture - Plymouth
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The salesman was really approachable…
The salesman was really approachable and made us feel at ease.
4 maja 2026
Odpowiedź od DFS Furniture - Plymouth
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Not pushed into anything gave us time…
Not pushed into anything gave us time and help talked through are opposition
6 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Becky was fantastic help and a…
Becky was fantastic help and a brilliant member of staff. Thank you again Becky
6 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We had a lovely patient sales assistant…
We had a lovely patient sales assistant, called Brooke, at the Plymouth shop who answered all of our questions and shared her knowledge with us without any 'hard sell' pressure which we really appreciated.
5 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience!
I’m have been to DFS a few times to look at the same sofa and we spoke with the same assistant, looking for him each time as he was so nice. He was very helpful, not pushy which we liked. He made the experience relaxing and enjoyable.
4 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Good morning Lisa,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Plymouth branch
Plymouth branch, Zara was great, very patient as I took my time to decide which sofa I wanted my to my wife's annoyance.
Zara was very patient and understanding. Showed us which sofas met our needs and quickly advised which did not.
Manager was also efficient.
3 maja 2026
Odpowiedź od DFS Furniture - Plymouth
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Zara met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.