DFS Furniture - Peterborough Recenzje 

3398
Wynik TrustScore: 5 na 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

All the staff and especially Dan made us feel welcome and everything was explained in detail to us. Dan made sure that all options were made available to us and ran over the timeline and what to expec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Maskew Avenue, PE1 2HS, Peterborough, Zjednoczone Królestwo

  • 0333 999 9767

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3398)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 066

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful and friendly

Very helpful and friendly. Kept everything professional. Highly recommend

19 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Amazing customer service & my new purchase of sofas

I recently bought some sofas from DFS, and I have to say the customer service was outstanding from the moment we walked through the door.

Chloe gave us such a warm welcome and immediately made us feel at ease. She took the time to understand exactly what we were looking for, discussing the different sofa options and our preferences. Chloe was incredibly professional while also sharing her expert knowledge and advice, which was invaluable in helping us make the right choice.

The store manager also came over to assist us. Despite only having been with the store for a week, his product knowledge and enthusiasm were impressive and really added to our confidence in our purchase.

Thanks to Chloe’s excellent guidance and support throughout the process, we ended up placing an order and couldn’t be happier with our decision.

It’s refreshing to experience such genuine customer service. The team clearly puts customers first, taking the time to understand individual needs and making the entire buying experience straightforward, enjoyable, and stress-free. Thank you, Chloe and the team, for such exceptional service we’re looking forward to receiving our new sofas!

Anj

11 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Assistant at DFS

The assistant at DFS was very knowledgeable, she explained everything well and was very polite and helpful I did not feel pressured in to anything and she helped us through each decision we made would recommend to other people.

18 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Excellent sales staff

Excellent sales staff
Helpful and knowledgeable
Wide range of products

18 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

The sales assistant

The sales assistant, Nile, was incredibly attentive and helpful. I really appreciated his excellent customer service; it made my shopping experience enjoyable and far less tiring.

14 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Precious,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

was allowed to look around until ready…

was allowed to look around until ready staff was then very helpful

16 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Derek,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Seamless experience very polite

Seamless experience very polite , knowledgeable and professional

15 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

An excellent experience!

Jana in the Peterborough store was our sales person today. We struck lucky! She welcomed us with a cheery smile when we arrived and then ultimately helped us to find the perfect items. Jana was very helpful, without being pushy, and totally courteous and professional throughout. An excellent experience. Thank you Jana!

15 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Dan was a great help

Dan was a great help. Very friendly and not pushy in anyway

15 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent experience

I was looked after by Daniel who was very friendly, knowledgeable and personable. Not a pushy salesperson at all but very polite and informative and a pleasure to purchase a chair from.

15 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Daniel was fantastic

Daniel was fantastic, friendly and informative. The coffee is also amazing

14 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Mary,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent Service from Start to Finish

He was extremely patient and helpful throughout our sofa purchase. He took the time to guide us through the different options and clearly explained how we could work out whether the sofa would fit well in our living room.

We visited the store several times, and on each occasion, we specifically preferred to speak with him because of the excellent service he provided. He supported us throughout the entire process, answered all our questions and made sure we were completely happy and confident before making our final purchase decision.

We truly appreciated his professionalism, patience and outstanding customer service.

14 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Boldwin,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

friendly staff

friendly staff, relaxed atmosphere and not pushy

14 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

We recently bought a sofa from DFS…

We recently bought a sofa from DFS Peterborough.

Perry, our sales assistant, was friendly, knowledgeable, and never pushy. He took the time to explain everything clearly, from the ordering process and delivery right through to how to care for the new sofa. We felt well informed and never under any pressure to make a decision.

Excellent customer service, and we’re looking forward to our new sofa being delivered. Thank you, Perry, for making the whole experience so easy!

13 lipca 2026
Opinia niezależna
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Good service

Good service

14 marca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Jana was absolutely amazing today

Jana was absolutely amazing today , really appreciate all her advice and suport chosing my sofa today , she had a positive approach and made me feel very welcome in the store!

thank you
kerry park

7 lipca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for sharing your experience in our store with Jana. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Quality furniture

Quality furniture

27 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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