Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Zobacz więcej
Reakcja na opinię
Excellent service. The lady who saw our order through was clear about the timings of the delivery and what to expect. She was also very pleasant and look smart in her appearance. Nice work.
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Zobacz więcej
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This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... Zobacz więcej
Reakcja na opinię
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

Broadway, Centre Park, OL2 5HX, Oldham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great sales,quick,nice and easy,talked us through the payment options,very good

Odpowiedź od DFS Furniture - Oldham
The lady was brilliant I appreciated the way she explained every little thing in details I have always been a big costumer of dfs and the lady welcomed me with open arms I was so happy when I left she made me and my friend a cappuccino yum yum bless her was fantastic.

Odpowiedź od DFS Furniture - Oldham
Really good! Matthew was very helpful while we chose a suite. Very good price. Offered us a cup of coffee while we went through everything. Couldn't decide on colour,so he was very patient..but I've rung twice asking for my receipt for the full amount,via email. Sure they will send out.. .But staff very helpful and no rush to buy. Would definitely recommend DFS Oldham.

Odpowiedź od DFS Furniture - Oldham
Ian was helpful letting me and my husband spend time looking round. We wanted something comfortable. Two recliner chairs and a three piece sofa. Ian helped show us recliner chair with support for your back. Giving us time to decide what we wanted. I think this helped a lot. Not being pressured into buying from the store. We could find him when we were ready.

Odpowiedź od DFS Furniture - Oldham
Matthew at the Oldham branch was super helpful, as he always is. Picked our furniture, chose our style and colour with minimum of fuss. Sorted out the paperwork in no time. Great service as usual. Thanks Matt.

Odpowiedź od DFS Furniture - Oldham
The staff were friendly and not pushy at all. Alan was brilliant and helpful and made us feel comfortable.

Odpowiedź od DFS Furniture - Oldham
I visited Oldham dfs today and ordered my new couch. I ordered with Paul he was friendly and patient whilst I decided which couch I wanted, once I decided he placed my order efficiently. Great service. Role on six weeks when I receive my couch.

Odpowiedź od DFS Furniture - Oldham

Odpowiedź od DFS Furniture - Oldham

Odpowiedź od DFS Furniture - Oldham
I visited Oldham DFS and it was our First time shopping at DFS. It wasn't just shopping, it was an whole experience start till end. Polite sale representatives that are not trying to sell but actually trying to help. Roheel guided us through the process and honestly he made it so easy that I didn't feel that I would need a second visit before finalising anything. Waiting anxiously for my order.

Odpowiedź od DFS Furniture - Oldham
Salesperson was great, didn't catch his name, came into store on 6/06 around 5pm, explained to us clearly about the finance arrangements and other extras, knew about the product we were looking at, very happy with the service

Odpowiedź od DFS Furniture - Oldham
Helpful staff, good customer service, not pushy. Plenty of choice, clear pricing.

Odpowiedź od DFS Furniture - Oldham
Bought a rug and salesman carried it to my car

Odpowiedź od DFS Furniture - Oldham

Odpowiedź od DFS Furniture - Oldham
Listened to what our requirements were and answered all our questions in detail without being pushy just informative throughout the discussion.
We then visited next home next door to compare options and they weren’t offended when I informed them.
We returned for more explanation on cushion options and then as they were very flexible on finance and we could pay the outstanding balance off early with out penalties we decided to order the sofa we liked.

Odpowiedź od DFS Furniture - Oldham
Paul was very welcoming and helped with everything I asked for, his customer service was excellent

Odpowiedź od DFS Furniture - Oldham
What made my experience great was how smooth and stress free the whole process felt from start to finish. The staff member at DFS was friendly, and knowledgeable without being pushy, which made it easy to take my time and choose the right bed and colour. They explained the different options clearly, including materials and colour.
Overall, DFS stands out for combining good quality products with a customer focused approach. There’s a clear effort to make the buying experience easy and reassuring, which makes a big difference when making a larger purchase like a bed.

Odpowiedź od DFS Furniture - Oldham
Amazing experience very helpful staff and supportive and helped us find out dream sofa for our home

Odpowiedź od DFS Furniture - Oldham
Excellent customer service and very informative! :)

Odpowiedź od DFS Furniture - Oldham
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.