Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
Reakcja na opinię
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Zobacz więcej
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Broadway, Centre Park, OL2 5HX, Oldham, Zjednoczone Królestwo
- 0333 999 9755
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
staff excellence
Patience of staff
Knowledge of staff member
Support of staff member ( even rearranging furniture!)
29 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello Lesley,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Financed a beautiful sofa
Financed a beautiful sofa, process was really easy and the staff member i spoke to was lovely :)
28 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and info about everything
28 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Oldham
Hello Islam,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Saw one we liked Alan gave us good info…
Saw one we liked Alan gave us good info bought it
20 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello John,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
New Sofa - great experience
I was left to look around in peace - no pushy sales - once my decision was made I found a Salesman. He answered my questions, he came across very knowledgeable. The quote for my furniture was very clear. I could choose to delay delivery too - really lovely experience
25 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great customer service by Rohail
Great customer service by Rohail. Good knowledge of the product we bought and wasn’t too pushy trying to sell add-ons.
24 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Left alone to choose until we were…
Left alone to choose until we were ready. No pushy sales
24 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff and service was second to…
The staff and service was second to none, very helpful from start to finish and understanding to our needs. Rahill was outstanding
22 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Oldham
Hello Bill,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Came in explained exactly what I…
Came in explained exactly what I wanted, item ordered job done
19 maja 2026
Odpowiedź od DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Oldham
Good morning Alyx,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Satisfied with the service
19 maja 2026
Odpowiedź od DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really great customer service from…
Really great customer service from Alicia Ahmad. She gave us all the information we needed and was very polite and helpfull .
18 maja 2026
Odpowiedź od DFS Furniture - Oldham
Good morning Stephen,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff at DHS Elk Mill are 1st Class
The staff at DHS Elk Mill are very knowledgeable and friendly. We visited twice in one week and were approached and advised without being bombarded or coerced. Both Alan, and Jenny who sold us our ideal sofas today were great. Would definitely shop there again.
18 maja 2026
Odpowiedź od DFS Furniture - Oldham
Good morning Stephen,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alan & Jenny.
Kind regards,
Lia
DFS Customer Support
Michael who served me was so family
Michael who served me was so family, very professional and no hard sale talk. Highly recommend.
18 maja 2026
Odpowiedź od DFS Furniture - Oldham
Good morning Mr Halton,
Thanks for your lovely feedback, we’re glad to hear Michael met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The staff at the Oldham branch at Elk…
The staff at the Oldham branch at Elk mill were very informative and helpful.
Thanks
17 maja 2026
Odpowiedź od DFS Furniture - Oldham
Good afternoon Ben,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.