My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Zobacz więcej
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Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Zobacz więcej
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I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham,... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Zjednoczone Królestwo
- 0333 999 9761
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The in-store experience was excellent
The in-store experience was excellent. The staff was incredibly welcoming, helpful, and professional. They explained everything clearly, including the finance options, without putting any pressure on me. The showroom was well-organized, making it very easy to choose the right quality furniture.
3 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello Lucian,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Earl was our assistant, he was friendly and knowledgable. My husband and I purchased a sofa today, with the professional guidance of Earl. We were not rushed or pressured which is crucial when thinking of a purchase. Perhaps Earl could be cloned and work in all furniture stores. A pleasant Tuesday afternoon, two happy customers.
7 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Ellie was fantastic
Ellie was fantastic, very friendly and welcoming. She knew a lot about the products and made the process efficient and memorable. She provided great customer service.
5 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Great service
Our experience in store was great , we came in having picked a style online and Ellie helped run us through all the options and choices we had. Very informative and friendly, we left knowing exactly what happens next and how to look after our new sofa.
5 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
They were very welcoming they explained…
They were very welcoming they explained everything we needed to know very clearly.
5 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We received fast and efficient service…
We received fast and efficient service at DFS Nottingham. The staff member asked all the right questions, was knowledgeable, and made the whole process easy. He was extremely friendly, professional, and made us feel welcome throughout our visit. Overall, it was an excellent customer service experience.
4 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello Mariana,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello Elliemae,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Castle Marina store - Great Experience
Went into the Castle Marina store and Ellie was really helpful, didn’t push me into any decisions, was really helpful and patient. I had a great in-store experience, and found the sofa right for me.
3 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello Matt,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very warm welcome
A very warm welcome from the young lady in store. Very helpful and attentive without being pushy in any way. Explained everything very well.
Made for a happy and positive experience in store.
1 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Outstanding service talked me through…
Outstanding service talked me through everything in detail
Highly recommended
1 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We had a wonderful experience
We had a wonderful experience, especially with the customer service. Earl the sales person was friendly, patient, and took the time to explain everything clearly. His knowledge and the way he presented the product made it easy for us to understand and gave us the confidence to make our purchase. We never felt rushed or pressured, and he was kind and professional throughout. It was a truly wonderful experience. Thank you for the excellent customer service!
30 czerwca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
No pushy salesman
We knew what sofa we wanted without walking around,as we had looked at it many times before. We were left to look and then a lovely man came over after about 5 minutes,There was no pushy selling, we did say we weren't ready for it until November, and was told we could still order with a November delivery( which was brilliant) so we ordered straight away, Dennis made us feel very welcomed. He did not try to sell us anything that we didn't want. He made us coffee and made us feel important. He had knowledge regarding what he was selling us and didn't sound like a robot, he was natural.A very nice buying experience
30 czerwca 2026
Odpowiedź od DFS Furniture - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We found the sofa and chair we wanted
We found the sofa and chair we wanted, friendly member of staff explained all the after care and insurance
30 czerwca 2026
Odpowiedź od DFS Furniture - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
The staffs are very nice and helpful
The staffs are very nice and helpful. They know what the customers need and work efficiently.
29 czerwca 2026
Odpowiedź od DFS Furniture - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Was greeted with a smile & hello as…
Was greeted with a smile & hello as soon as we walked in, was left to browse around the store. We found a lovely comfortable settee and at a very good price. The assistant Denis was very easy to chat to and extremely helpful regarding the product and any extras we added, like the eaziglides which I would highly recommend for moving your suite around with ease. The ordering process was so quick and easy, great customer service would definitely recommend 👍
29 czerwca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.