My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Zobacz więcej
Lokalizacja
Zmień lokalizacjęCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Zobacz więcej
Reakcja na opinię
Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent cust... Zobacz więcej
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Zjednoczone Królestwo
- 0333 999 9761
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Libby is a fabulous sales person
Libby is a fabulous sales person. She was incredibly helpful and showed me all my options for a sofa bed demonstrating how it opened and closed and all the fabric options. She gave me as much time as I needed and was not pushy at all. She was so good that when I went back to buy the sofa I specifically asked for her as she goes the extra mile and is friendly and makes the customer feel confident and informed.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Libby met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Thank you Earl at DFS Nottingham
This is the third occasion I have ordered sofas from DFS in Nottingham and each time the service has always been faultless. Earl was the salesman for all 3 purchases in 2015, 2018 and 2026 what an absolutely amazing member of staff and should be commended. I definitely would not go anywhere else - thank you
1 sierpnia 2026
Odpowiedź od DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Earl.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very knowledgeable about the products and able to talk through all the options and stages of ordering.
30 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
We recently bought a couch from DFS
We recently bought a couch from DFS. The whole process was great, professional from the salespeople on the floor to the delivery team. They were courteous, professional, and such a pleasantly surprised experience.
30 lipca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Helpful advice
Helpful advice, understanding our needs, good customer service from the assistant friendly
23 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Dennis was very helpful he show us all…
Dennis was very helpful he show us all different sofas he did not push us and he was very experience
29 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Product i wanted to view was on line…
Product i wanted to view was on line order only. Ellie took the time to find the leather swatches for my choice of 2 sofa's to narrow it down. She was enthusiastic(perhaps overly) and every question i had got answered. In terms of using the monitor to display the sofa i selected in the colour i wanted its perhaps better to have a warning since the lighting for those images would probably be enhanced & infact bore no resemblance to the swatch.
In terms of completing the review the instructions hinted that nothing less than a 9 would be of benefit, if this is what associates convey then how can they expect to receive genuine feedback, is this as a result of DFS culture?
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Our customer service advisor Ellie was…
Our customer service advisor Ellie was amazing, really attentive and spent a lot of time with us making sure we were completely happy with our purchase. Amazing service
28 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Had a really enjoyable experience
Had a really enjoyable experience, very professional staff, no pressure and lots of good advice
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
I ordered some sofas some time ago and…
I ordered some sofas some time ago and these guys have repeatedly changed the delivery date and every-time I’ve called to check in they keep saying supplier has not got the sofas yet if not that the helpline agent will have no Idea whats going on. Been sitting on the floor for 2 weeks now because these guys have no idea what they are doing
28 lipca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Really helpful staff
Really helpful staff, took time to help us find what we were after and answer all our questions. Explained things really well, in a friendly manner.
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello Debra,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good choice easy from start to finish
Good choice of furniture Ellie was very nice .nice to talk to and explained everything really well
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
This guy was so helpful took time no…
This guy was so helpful took time no rush had loads of knowledge and new his stuff nice and a pleasure to deal with made my dfs experience amazing top man
26 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service with no pressure.
We had already been into store previous to buying our sofa. The experience was relaxed and we felt under no pressure, although the staff were attentive and available to answer our many questions. I returned to the store today to buy our new sofa. Everything was explained clearly and it was a relaxed and professional transaction.
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Nottingham
Hello Susan,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good
Ellie was very warm and gave helpful advice. She helped us in deciding to buy a sofa
27 lipca 2026
Odpowiedź od DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.