Mo was fantastic. He was patient, ran through a number of options and helped us choose a sofa that would make the most of our limited space. We are delighted with our purchase and excited for delivery... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBurlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Such amazing customer service from Sara! She helped us look at a large number of sofas and was kind, patient and friendly at all times. We came back again 2 days later and she remembered us! Wasim the... Zobacz więcej
Reakcja na opinię
Really positive experience purchasing our new sofa from DFS in New Malden. From the moment we walked through the doors, the whole experience was relaxed and welcoming — no pushy salespeople or b... Zobacz więcej
Reakcja na opinię
Today I visited DFS store and was warmly greeted by all your staff members with a hello and a smile. I was helped by Samir. He made the experience very personal, helpful, knowledge and answered all my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Zjednoczone Królestwo
- 0333 999 9769
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was welcoming very helpful and…excellent sevice
Was welcoming very helpful and explained everything.The staff were very good and customer service was excellent.
24 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - New Malden
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service
Staff was attentive and understood my requirements whilst providing recommendations.
22 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowledgeable
Very helpful and knowledgeable. Spent time reviewing all options and offering advice.
22 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The guy that I spoke with was amazing
The guy that I spoke with was amazing. Really helpful and patient
22 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Nina was amazing
Nina was amazing. Such a great help and the manager was just as informative and helpful
22 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very good assistant who helped me…
Very good assistant who helped me choose. He was very knowledgable and professional
21 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Chelsea was very helpful and a pleasure…
Chelsea was very helpful and a pleasure to speak to today she was very helpful with the size I needed and the type of settee that I wanted
21 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello Brenda,
Thanks for your lovely feedback, we’re glad to hear Chelsea met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We bought our sofa at dfs furniture new…
We bought our sofa at dfs furniture new malden. Samir the sales person was very helpful and friendly. Very professional and helped us choose the right sofa for our apartment! Looking forward to receiving our sofa soon!
21 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nina was very helpful with our order
Nina was very helpful with our order. She was most pleasant
21 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello Margaret,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very kind and helpful assistant.
20 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello Jacky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
You sofa for daughter
My daughter and I were looking for a sofa for her new flat. We were approached by Mo who assisted by pointing out a few ideas then we were left to consider our options. Mo was extremely helpful, polite and professional and made the whole experience very good.
19 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good experience!
Good information given, well explained and no pressure from Samir. A great experience - can’t wait to get our new sofa!
18 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. The sales person Waseem was so friendly and knowledgeable
12 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Staff members were fantastic
11 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Satpal was very helpful and a lovely…
Satpal was very helpful and a lovely man to do business with .Excellent customer service.
18 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff allowed us the time to…
The staff allowed us the time to choose what we needed, without feeling pressured to buy.... but we did buy....
17 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thanks so much to Sat at New Malden…
Thanks so much to Sat at New Malden store who was super helpful when we were confused about what would fit in our new home and helped us create the perfect sofa for us .
17 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Love Sat from new malden
Love Sat from new malden. Attentive. Give us clear information. Done deal in 10mins
17 lipca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.