The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experi... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęBurlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from be... Zobacz więcej
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Excellent customer service We had a disappointing start to our visit, as we did not feel welcomed or receive much assistance from the first member of staff we approached. Thankfully, a lovely... Zobacz więcej
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Great experience at DFS. We had the most outstanding service by Samir who helped us with the choices we were making. We went to a few different companies and came back to purchase the sofa from DFS mo... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Zjednoczone Królestwo
- 0333 999 9769
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We found your DFS representative Samir…
We found your DFS representative Samir very helpful and polite.
This was the second time with him during our visit.
Greeted us with a smile as a returning customer, with give him five stars⭐️⭐️⭐️⭐️⭐️
Thank you 100% Samir and thank you DFS.
14 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Samir met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
"He knew his stuff and was a good…
"He knew his stuff and was a good salesman" was my sons comment when we talked about our experience in the store. We were given time to look around the showroom and all staff were friendly and helpful.
13 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Samir was excellent in answering all…
Samir was excellent in answering all questions and explaining in detail.
Fantastic guy!
13 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We successfully chosen the sofa we wanted
We successfully chosen the sofa we wanted. Very helpful staff assisted us in choosing the right sofa.
We were very pleased with the assistance of the sales person. He advised us well. He was very polite and courteous. Thank him for his assistance.
13 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff, smooth experience
Very helpful staff, took us through the end to end experience from order to delivery. No waiting and we git what we came fir.
13 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Samir was very help on both times we…
Samir was very help on both times we visited. He carefully explained everything and answered our questions. Thanks Samir
13 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales girl was lovely and helpful
The sales girl was new and was so lovely and helpful. She made it very easy and loved the experience. Thankyou
11 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales associate was so lovely and…
Sales associate was so lovely and extremely helpful! Helped us find two sofas that we love.
12 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Lloyd was a great help in assisting us…
Lloyd was a great help in assisting us to find our new sofa. He was friendly and engaging with our toddler who we had with us and very knowledgeable about the range in stock.
11 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good service and very…
Very good service and very professional.
Special thanks to Waseem.
10 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Good range of furniture
Excellent customer service
My advisor Nina was friendly & very patient.
Both Nina & her manager were very helpful & informative
2 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Samir made us welcome to purchase a DFS…
Samir made us welcome to purchase a DFS suite of furniture.
Was given a good overview of all your excellent stock of furniture and suitable to requirements.
9 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Samir was amazing Strongly recommend him
9 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Love the staff at this branch
We had such a lovely sales lady called Lina, who helped us pick out the perfect sofa for our needs, she was so kind, very knowledgable and helpful.
Thank you so much, we are so happy with our sofa!
6 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A nice store with helpful staff
A nice store with helpful staff. Easy and simple process to purchase a sofa. Lots of choice and quality product.
6 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
What I loved about DFS New Malden was…
What I loved about DFS New Malden was that my partner and I were able to view all the sofas in the store without being jumped on by a salesman. Once we decided which sofa we wanted Samir the salesman came over to assist and answer any questions. Very professional service.
7 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - New Malden
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Outstanding service – found the perfect sofa!
Outstanding service – found the perfect sofa!
We recently visited DFS New Malden and had a fantastic experience from start to finish. We were greeted by a lovely lady who instantly made us feel at ease and even offered us a drink. She took the time to listen to our exact needs and guided us straight to a sofa that was just right for us, all at a very reasonable price.
What we appreciated most was the zero-pressure environment; we felt completely comfortable making our decision. We are thrilled with our purchase and would happily recommend DFS to anyone. A huge thank you to the team!
6 czerwca 2026
Odpowiedź od DFS Furniture - New Malden
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.