Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Zobacz więcej
Reakcja na opinię
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Zobacz więcej
Reakcja na opinię
From the second me and my wife walked in the door Dennis was very polite and welcoming. We had a quick chat and then he let us wonder round to have a look at what we wanted. Once we were ready we flag... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Throstles Green, M16 0SN, Stretford, Zjednoczone Królestwo
- 0333 999 9751
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Buying a sofa
The Scottish salesperson sorry I have forgotten his name greeted us introduced his name and told us to take as long as we wanted and wouldn’t bother us which he did which we liked after picking what we wanted to buy he was very helpful and went through all we needed to know which made it a very pleasant experience thank you 15 July 26
15 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello Mr Hazlehurst,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
The lady that helped us
The lady that helped us. Think she was Called Jess was really helpful and knowledgeable
12 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
New Sofas
Called into DFS for a look and found the sofas we wanted. We dealt with Hamzah who was great, chatty and friendly. He was thorough from start to finish and made it an easy experience. Thanks
12 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Our handler Rauf who was amazing and…
Our handler Rauf who was amazing and really helpful
11 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff were lovely
Staff were lovely. It took me a while to choose a sofa but I went back 2 weeks after my last visit to order, rather than online, as the staff were so helpful.
11 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello Charlotte,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello Lilibet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Derek was a star and made us feel bet…
Derek was a star and made us feel bet welcome. He assisted us and made our shopping journey so much easier. We made our purchase with ease. He was knowledgeable about the product we were enquiring about. Truly nice bloke and an asset to the company.
9 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Derek met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Well done Dennis!
The staff member, Dennis, was polite and professional throughout our dealings remembering us from our first visit some days earlier. He was able to answer all questions and never came across as too pushy. An excellent shopping experience, would certainly recommend to others.
6 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dennis.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Lovely young man came back as had other…
Lovely young man came back as had other sofa from hear he is so professional in his job what he’s talking about good young man it’s the only place to buy a sofa from
6 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Tony @ Manchester was very polite and…
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!
4 lipca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Extremely informative and helpful lady…
Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you
5 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really good service
5 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff and service
Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
4 lipca 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.