A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Zobacz więcej
Reakcja na opinię
Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... Zobacz więcej
Reakcja na opinię
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
London Road, ME16 0LP, Maidstone, Zjednoczone Królestwo
- 0333 999 9787
4,9
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff were really helpful and gave…
The staff were really helpful and gave solid advice. Not pushy just full of facts and suggestions. Cant wait for my couch to arrive.
21 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service all things…
Amazing customer service all things explained by the rep. Very professional and informative.
27 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Rohan was fantastic and a credit to…
Rohan was fantastic and a credit to DFS. He provided expert guidance and even remember my mum from a purchase 12 years ago. He quickly helped us put our order through and made sure all the details were correct.
27 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rohan.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, salesman not at all pushy, talked everything through thoroughly.
27 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Steve was very helpful and guided us to…
Steve was very helpful and guided us to a perfect sofa after explaining what we were looking for, his customer service was great and very helpful with his knowledge of stock and material wear etc
27 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
On a very warm day Natasha was…
On a very warm day Natasha was fantastic ensuring I was in receipt of all of the information on the purchase I was looking at online. It was useful to see the material in store even if the actual design wasn’t there.
26 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Natasha met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
We visited the Maidstone branch
We visited the Maidstone branch, saw a salesman James he was very knowledgeable and we could ask as many questions as we liked and he answered them all.
26 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review. We are really happy that James met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Found the ideal sofa with assistance.
25 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
David was a great help
David was a great help, explained everything in detail and patient.
Whoever is in charge needs to get them air conditioning installed, it was too hot to shop let alone work there all day.
25 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello Matt,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
quick and easy!
23 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good experience
When i walked in, the salesman (james) asked if we needed help, and let us browse the furniture, and was available if we needed assistance. He was professional, polite and friendly. Giving us advice and guidance on the product. Very pleased with the sale, would definitely recommend them
22 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly and made the whole experience effortless !!!
Definitely five stars !
22 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Good range of styles and colours and in…
Good range of styles and colours and in all sizes . James was friendly , helpful and knowledgeable 6
21 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Wasn't hassled
Wasn't hassled, was given plenty of time to make decisions and choices
22 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were made to feel very comfortable…
We were made to feel very comfortable nothing was rushed. And everything was talked through very well I was a very nice experience
22 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The sales person (Flyn)
The sales person (Flyn) was very helpful without being pushy. Everything was explained well.
22 czerwca 2026
Odpowiedź od DFS Furniture - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.