Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
Reakcja na opinię
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Zobacz więcej
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Very relaxed atmosphere in the store. No pressure from sales advisors. When I’d decided what I wanted it was all explained to me and the guy even went over things twice just to make sure I understood... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Zjednoczone Królestwo
- 0333 999 9821
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Luton
Hello Edward,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service
Walked into store to purchase a set of dining chairs. The staff were friendly and helpful. Tried to address my concerns. Process was smooth. Happy with service.
6 lipca 2026
Odpowiedź od DFS Furniture - Luton
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great range of sofas on display with the excellent Henna on hand to help
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair, whilst taking advantage of the 0% interest 4-year credit offer.
Special mention for Henna, the lady who looked after us. She greeted us when we arrived and left us to peruse at our leisure. She checked in with us a couple of times to see if we needed anything, but we never felt pressured. When we were ready she took us through all the information we needed and made it all very straightforward. She gave us all the options available to us and made she we understood everything. Henna genuinely made the whole process a pleasure. We would thoroughly recommend a visit if you’re considering investing in furniture. Be sure to ask for Henna!
4 lipca 2026
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
High standard of help in store
High standard of help in store
Given ample time and information on my purchase and a very precise time given for delivery
24 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
Great service. Everything was explained clearly, and all my questions about the sofa were answered. Thank you! – Catalin
28 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Hello Daniel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Good customer service
The company and the customers are very good for helping,if you can’t find the ittyou are looking for the stuff are there for help.
16 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Fahima was very helpful
Fahima was very helpful, explained about colours and fabrics and also showed us several sofa options. She helped with sorting out the delivery of the sofa, and because we chose a sofa from the clearance section we were able to have it delivered the same afternoon!
25 czerwca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Luton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Fahima.
Kind Regards,
Jordan
DFS Customer Support
The customer service was great and the…
The customer service was great and the delivery was great
15 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
I had a really good experience in the…
I had a really good experience in the Luton branch.
I had a very good experience at DFS. Tanvir was very helpful, friendly, and professional throughout the process. Thanks to his assistance, everything went smoothly and I was able to get my sofa without any issues. I am very happy with the service I received and would recommend DFS to others. Tanvir customer service was excellent and I would definitely be going back.
14 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All questions were answered and did not…
All questions were answered and did not feel rushed or pressured, professional and patient at all times.
21 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good and kind Service in a timely and…
Good and kind Service in a timely and professional manner
21 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Handled professionally and customer…
Handled professionally and customer agent was able to answer all questions about product. The agent was always on hand and took a real interest in our requirments.
20 czerwca 2026
Odpowiedź od DFS Furniture - Luton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Visited Luton branch today
Visited Luton branch today. Amazing service by Catalin. Placed order for new sofa and coffee table. Staff very knowledgeable and professional. Thank you.
13 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Came into dfs knowing what sofa i…
Came into dfs knowing what sofa i wanted as i saw it online, came to check it out, once i was happy with it, Joseph was amazing, kind, easy to talk to, explained in great detail how to care and maintain the sofa, was very happy with the whole experience
13 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The young lady who dealt with me was…
The young lady who dealt with me was excellent and knew her job really well.
11 czerwca 2026
Odpowiedź od DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.