Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Zobacz więcej
Reakcja na opinię
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Zobacz więcej
Reakcja na opinię
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Aldermoor Way, BS30 7DA, Longwell Green, Zjednoczone Królestwo
- 0333 999 9843
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Furniture selection and purchase
Found what we wanted straight away. Cody , the sales representative was very helpful and knowledgeable.
10 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Longwell Green
Hello Carl,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The salesman Victor was a pleasure
The salesman Victor was a pleasure, he knew his stock, when we gave hi. What we were looking forward he knew exactly what to recommend. Gave us facts not sales bullshit and never pressurised us into buying
9 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello Natalie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind regards,
Lia
DFS Customer Support
Victor was very helpful and guided my…
Victor was very helpful and guided my mother through the whole process big thanks to him and would definitely recommend to anyone looking to buy a new sofa
9 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello Jamul,
Thanks for your lovely feedback, we’re glad to hear Victor met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We were assisted by Raymond who was…
We were assisted by Raymond who was incredibly knowledgeable and very patient. We kept changing our minds but Raymond kept calm and talked us through the pro’s and con’s for each of our indecisions until we finally came to a definitive conclusion. Thanks Raymond
8 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello Julie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Raymond.
Kind regards,
Lia
DFS Customer Support
Victor was helpful and knowledgeable
Victor was helpful and knowledgeable, showroom was welcoming and clean and great choice of sofas
7 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Andrew at longwell green was a great…
Andrew at longwell green was a great help today, very good experience purchasing our new sofa
7 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
The people were nice and it was great…
The people were nice and it was great using all the sofas to see which ones you like . I like how there was a big verity of different textures and colours on all the different sofas and it was very cheap because of the pay once every month in 4 years.😀
7 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff member
4 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Good customer service
Good customer service. We were greeted by Lynda who was able to show us the colour swatch of the sofa we wanted and even though they didn’t have the actual sofa in the showroom we were able to try a similar design.
4 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very Good Store
I found exactly what I was looking for in the way of a small coffee table, and the gentleman who served me was very friendly and helpful.
The store looks very good inside, all the furniture is laid out nicely with everything easy to find.
4 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Victor was excellent
Victor was excellent, he took us through the options with useful information and without pressure. It was a very pleasant experience.
We will certainly shop at DFS again.
3 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
young man was very good at his job no…
young man was very good at his job no pressure at all
3 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Salesman was very knowledgeable and…
Salesman was very knowledgeable and polite. Explained pros and cons clearly and with no pressure to buy add ons.
2 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello Jose,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
We found the sales assistant Victor…EXCELLENT
We found the sales assistant Victor VERY helpful as easy to deal with, you could tell that he enjoyed his work his knowledge of the furniture ordered was excellent and the whole experience was enjoyable and relaxed
1 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa bed purchase
I needed to purchase a sofa bed and was a little undecided. Cody from your Longwell Green store gave me a lot of assistance and guidance. I chose one after his advice. Thank you Cody for your help and efficiency 👏👏
1 czerwca 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello Caroline,
Thanks for your lovely feedback, we’re glad to hear Cody met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Cody was amazing and completely…
Cody was amazing and completely understanding of our needs very knowledgeable and professional
4 maja 2026
Odpowiedź od DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
I’ve forgotten the name of the guy that helped me but he was fab and I highly recommend him. He took time with me and there was absolutely no pressure. Great customer service.
30 maja 2026
Odpowiedź od DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Andrew was excellent
Andrew was excellent, attentive, friendly and answered all our questions. Brilliant
30 maja 2026
Odpowiedź od DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.