We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Zobacz więcej
Reakcja na opinię
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Zobacz więcej
Reakcja na opinię
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Valentine Road, Unit 5, LN6 7BH, Lincoln, Zjednoczone Królestwo
- 0333 999 9833
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Lincoln
Hello Richard,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Extremely satisfied
Very friendly service from Sham, went in on the Saturday and fell in love with the sofa and had a chat with her, 0 pressure from her to buy there and then, we then went back in on the Tuesday with the intention to buy and her service was very quick and smooth. 10/10 customer service and very thorough going through all the care plan and warranty options, would definitely recommend
9 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a 3 piece suite earlier this…
Purchased a 3 piece suite earlier this this and very happy with it..so decided to purchased a much needed sofa bed. Staff very helpful.
8 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello James,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was really helpful,showed us all…
Daniel was really helpful,showed us all our options and talked through everything we wanted
9 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa shopping
Sham was very professional friendly and helpful explaining everything we needed to know I would definitely recommend shopping here
8 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Efficient and friendly
29 maja 2026
Odpowiedź od DFS Furniture - Lincoln
Good Afternoon,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Jordan
DFS Customer Support
Meg is a very good salesperson
Meg is a very good salesperson. Great selection. Good prices
6 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Fantastic personable service
Fantastic personable service. Informative with no pressure. Given plenty of options. Very reasonable.
31 maja 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Mike went above and beyond
Mike went above and beyond, especially accomodating our dog in the store. He was well informed on your products and had an easy and friendly approach to managing our requirements. Very impressed.
7 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Lincoln
Hello Bob,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
We entered DFS Lincoln today not…
We entered DFS Lincoln today not entirely sure what we wanted and what our options were. Sham kindly showed us a few financial options and explained the availability of certain products. Sham we patient with us as we eventually decided on what we wanted to decorate our new home with. I would highly recommend a friend or family member to ask for Sham next time they are in need of furniture.
6 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Josh was excellent he made my 82 year…
Josh was excellent he made my 82 year old mum most comfortable, found the right sofa and extras she needed. 10 out 10 everyday
6 czerwca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Brilliant customer service received by…
Brilliant customer service received by mike, everything was explain very well while purchasing sofa.
6 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience today by the lovely…
Great experience today by the lovely sales woman Sham who was very knowledgeable.
6 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello Rachel,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Meg was brilliant
Meg was brilliant - really easy to deal with and helped me find the perfect sofa for me without any pressure at all. Thankyou so much
6 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Meg. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Couldn’t have been easier.
Really wasn’t looking forward to trawling around Lincolns furniture shops and having visited three arrived at DFS. Parking was excellent, free and virtually on the doorstep. Good size store with loads of choice with everything clearly priced including various offers/ bundles. Having walked in after a few minutes was approached by Megan who asked if she could help, having explained I was just having a look around she offered to assist should I need anything and was happy to leave me to look around. Having seen a couple of things I was interested in that could be bought either individually or a bundle Megan was happy to talk through the options. With those explained I planned to return the following day with my wife to have the final say, ie which suite, what colour and what material and the job was a good un.Happy wife happy life.
5 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello Terry,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great Service at the DFS Lincoln Branch
From entering the store our experience was first class the staff were friendly and made a coffee for us, my wife is in a wheelchair and they made sure we could access all the furniture we wanted to look at when we had made our choice they explained all the options fully including delivery etc. The young man who looked after us was polite and very knowledgeable I would certainly recommend DFS in Lincoln to anyone who is thinking about purchasing a sofa
4 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were all lovely, Siam went through everything with me
The staff were all lovely, a lady called Siam went through everything with me, she was very good
3 czerwca 2026
Odpowiedź od DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.