Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Zobacz więcej
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Blaise in Leicester Fosse Park store was so knowledgeable and explained everything beautifully. She advised of every single cost that was associated with the sofa and was honest and straight forward... Zobacz więcej
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Sahil was very informative and helpful today. With his guidance we have left with a new sofa for our Snug. He has given us a step by step information about everything that happens next.To top it off... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Everard Way, Fosse Park South, LE19 1UT, Enderby, Zjednoczone Królestwo
- 0333 999 9781
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All good .good deal
18 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello Julie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
It was great customer service the…
It was great customer service the assistant his name is Farhan he did really good job we came twice nd both time he gave us good advice and service he is the best person to look for when go there to buy furniture
15 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Top products and Always great customer service
Always great customer service and all explained very well .
Great choice for everyone.
Happy returning customer. 🤗
15 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello Ellis,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Satisfying service from start to finish
Satisfying service from start to finish
Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options.
His knowledge and information on displayed products helped us make a quick, informed decision. He was incredibly calm and never pushy or put pressure on us. Overall, a wonderful experience at DFS. Thank you Mohamed
14 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello Kumar,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Efficient service ,helpful polite
Efficient service ,helpful polite, no pressure
Good explanation
14 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello Rodney,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very friendly staff who apart from the…
Very friendly staff who apart from the intial can i help you with anything didnt keep bothering us like some places we had been to. l think the gentleman that looked after us was Rahan he was very knowledgeable about all the products. Left us alone when we needed.
12 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sonia was friendly
Sonia was friendly, approachable, not too pushy, answered all our questions clearly, sought advice from colleagues as needed & all in good time
12 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Paul was not pushy at all
Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.
11 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Good morning Susan,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Amazing Customer Service!
Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.
11 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant that helped me choose was…
The assistant that helped me choose was lovely. Didn’t try to rush me explained everything in depth very professional.
11 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Hitesh in Leicester
We went into the Leicester store, and we spoke to Hitesh who was incredibly friendly and welcoming. He answered every question we had, and nothing was too much trouble for him. We were very happy to order our furniture from Hitesh, and he gave us very good advice on what options would suit our room best. As this was our first time buying a sofa, we didn’t know what to expect, but Hitesh made the whole process so easy and understandable, that we wouldn’t hesitate to order from him in Leicester again. Thanks again Hitesh!
11 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Perfect service from when we walked in…
Perfect service from when we walked in to when we left.
9 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello Charlotte,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Great customer experience. No pushy sales staff. Helpful staff.
1 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello Harjeet,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fantastic service from Sahil
Sahil was incredibly helpful and provided excellent customer service. He gave us all the necessary product information and made the whole process much easier. With so many options, Sahil’s knowledge and expertise really simplified things.
5 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Hitesh made the experience smooth and…
Hitesh made the experience smooth and easy. Amazing help and patience with us. Top service.
8 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello Mo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Deesha was amazing!
Deesha was amazing, she guided us with our purchase, making us feel at home while we decided on a sofa model. She explained what we needed to know for finance, sofa care and other options really well. We would really recommend buying from DFS again and being served by your staff at the Foss Park branch.
8 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.