Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Zobacz więcej
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Sahil was very informative and helpful today. With his guidance we have left with a new sofa for our Snug. He has given us a step by step information about everything that happens next.To top it off... Zobacz więcej
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Blaise in Leicester Fosse Park store was so knowledgeable and explained everything beautifully. She advised of every single cost that was associated with the sofa and was honest and straight forward... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Everard Way, Fosse Park South, LE19 1UT, Enderby, Zjednoczone Królestwo
- 0333 999 9781
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Good customer service
Good customer service, told them what we wnated, gave us the options, explained all.about the product explaining all added extras if required without any pressure.
8 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good customer service
Customer service and team member was very helpful, honest and informative. Good service
7 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and great delivery
Great service and great delivery. The sales agents were great in store and were not pushy. Paid deposit and balance before delivery, they held the sofa for a month as I hadn't quite finished renovating in time. Second Sofa from DFS will order again. No surprises received.
10 stycznia 2026
Odpowiedź od DFS Furniture - Leicester
Hello Leah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello Piotr,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great service
Hitesh was helpful clear and new his job really well making it easy to order what I wanted
7 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello Dean,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, let us have a good look around without pressure. Guided through the sale very well.
7 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello Gavin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The efficient and friendly service from…
The efficient and friendly service from Hardeep, the salesman. The fact that if our goods are reduced in price before delivery, you will honour the sale price. Would have liked an earlier delivery of say 2 weeks instead of 3.
5 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service and support
Excellent customer service and support. Am happy with my purchase thank you
6 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Poor communication from team poor service delivery
Poor communication from team. Bought our sofa on promise to deliver in 1 week, only half got delivered. Paid for delivery also. Told to arrange our own disposal which cost extra. We still have no furniture
29 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Good Afternoon Richard,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and poor communication from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see you have been contacted to discuss this and I am happy to see your delivery has been booked for 15th August.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
I had an excellent experience…
I had an excellent experience purchasing my sofa, and I especially want to thank Beth for her outstanding customer service. From the moment I arrived, she was friendly, welcoming, and incredibly helpful. She took the time to answer all of my questions, gave honest advice, and made the whole process easy and stress-free.
Beth went above and beyond to make sure I found the right sofa, and nothing was too much trouble for her. Her professionalism, patience, and genuine care made the experience enjoyable from start to finish.
She is a real credit to the company, and I would highly recommend asking for Beth if you’re looking for exceptional customer service. Thank you again for all your help!
5 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello Adnan,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
We were approached when we entered the store, and given some general information, but then left to explore ourselves. We were asked if we needed help half way round the store, and given some further information. Once we had decided we wanted to make a purchase the manager gave us the information we needed to go home and make some further measurements. We then returned to the store and made a purchase. The sales person was informative and helpful.
4 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Good Afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind Regards,
Lorraine E
DFS Central Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made the whole process easy and seamless.
Excellent standard of customer service from start to finish.
3 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Alpay was very informative and helpful
31 lipca 2026
Odpowiedź od DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great product range with fantastic…
Great product range with fantastic pricing structure. Great customer service experience from the sales advisor Sonia who was super friendly helpful and no pressure on sales at all.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Demetrius was really helpful
Demetrius was really helpful, friendly and excellent service.
Well done and thank you for your help.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.