We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... Zobacz więcej
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The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Zobacz więcej
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We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Zjednoczone Królestwo
- 0333 999 9840
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff didn’t crowd you and were there…
Staff didn’t crowd you and were there when we needed help
27 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good afternoon Elizabeth,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Kettering
We purchased a sofa set and a coffee table today at DFS Kettering. The staff member Lucy was extremely helpful and polite. She explained all the buying options, delivery time frames and care protection plans which made a buying process very quick and easy.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
DFS sell sofas that they don't know how…
DFS sell sofas that they don't know how to assemble, connect or fix
6 września 2025
Odpowiedź od DFS Furniture - Kettering
Good morning,
Thank you for taking the time to write us a review, we are really sorry to hear you remain unhappy with your furniture. We can confirm this is currently being discussed with the relevant team, and your options have been provided. However, we will ensure your feedback is relayed to the relevant personnel.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The salesman was extremely helpful
The salesman was extremely helpful and polite.
All details where fully explained to us when we placed the order
24 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for sharing your 5 star review with us.
Kind Regards,
Holly M
DFS Customer Support
Reece was brilliant very helpful and…
Reece was brilliant very helpful and professional and made me and my daughter very welcome buying her new couch for her 1st home
21 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
James was really great
James was really great, made the process very quick and simple. Great customer service
21 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very comfortable walk around with no…
Very comfortable walk around with no pressure on sales, very good sales person (Reece) with again no pressure made the experience very comfortable ensuring the right decision was made.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very nice staffs
Staffs are very nice, explained all the further plans and payments and the product very well.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reece was very helpful and informative
Reece was very helpful and informative, provided all the information and worked with us to get what we wanted and also made sure it fit in our room.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good morning Henry,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reece was very informative and went…
Reece was very informative and went through all the different options and it was very easy to order.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reece was very attentive and helpful…
Reece was very attentive and helpful making buy the sofa an lovely experience
19 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Good Service and very good service
Good Service and very good on information about the products.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The staff especially Reece was very…
The staff especially Reece was very polite, knowledgeable and very helpful. The shop was clean with a welcoming environment.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Good Afternoon Donna,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent products
16 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful knowledgeable guidance by…
Very helpful knowledgeable guidance by the staff member
16 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Good morning Mrs Galloway,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
We had a brilliant experience with…
We had a brilliant experience with Reece at DFS. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to understand what we were looking for and guided us through the options with real patience and expertise.
Nothing felt like too much trouble, and he made the whole process smooth and actually enjoyable, which isn’t always the case when buying furniture.
Top service all round. And as a bonus, he also makes a seriously good coffee, which definitely didn’t hurt the experience.
Thanks again, Reece.
14 kwietnia 2026
Odpowiedź od DFS Furniture - Kettering
Good afternoon Chris,
We're really grateful you shared this amazing 5* review. We are glad to hear that Reece helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.