Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Zobacz więcej
Lokalizacja
Zmień lokalizacjęNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Zobacz więcej
Reakcja na opinię
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Zobacz więcej
Reakcja na opinię
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Zjednoczone Królestwo
- 0333 999 9840
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service.
Lucy was very helpful, professional, polite and informative. The other members of staff at the Kettering branch were also very helpful. There was no rush or pressure. Would definitely recommend the Kettering Branch of DFS to my friends and family.
6 marca 2026
Odpowiedź od DFS Furniture - Kettering
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Nigel was lovely explaining and took…
Nigel was lovely explaining and took the time to listen and show us what we needed to see. Very good customer service. Nigel is very polite.
24 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service and Excellent…communication.
Great service and Excellent communication.
Easy purchase .
Plenty of collections made our selection easier.
3 marca 2026
Odpowiedź od DFS Furniture - Kettering
Good morning Gigi,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reece for salesman of the year 🏆
A very positive experience from start to finish. We received friendly, knowledgeable advice from Reece today. He gave us the space & time to peruse at our leisure. A very successful stress free, pleasant experience. Highly recommend this store & Reece 🙌🏼🙌🏼🙌🏼
3 marca 2026
Odpowiedź od DFS Furniture - Kettering
Good afternoon Dawn,
We are really grateful for your kind words and for sharing your experience in our store with Reece. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Kettering DFS - Reece 10/10
Reece was honest, knowledgeable, and not 'pushy' when it came to ordering our new sofa. A valuable asset to your Kettering team
22 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Good afternoon Marcus,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Everyone was very helpful in helping us…
Everyone was very helpful in helping us make the right decision for us
2 marca 2026
Odpowiedź od DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely comfortable sofa and helpful service.
Lucy was extremely helpful and really helped me to choose the ideal sofa. Allowed me to take my time and reach my own decision. Very nice looking and comfortable sofa.
2 marca 2026
Odpowiedź od DFS Furniture - Kettering
Good afternoon Simon,
Thanks for your lovely feedback, we’re glad to hear Lucy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The salesman was very attentive
The salesman was very attentive, helpful and clearly knowledgeable. A credit to your company.
1 marca 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others.
Kind regards
Holly M
DFS Customer Support
You wasn’t pressured into buying…
You wasn’t pressured into buying anything as soon as you walked in the door
1 marca 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
found the perfect sofa
Friendly and informative, gave us time to have a good look around and test out sofas in our own time, a sweet hot chocolate drink whilst we were discussing our choices was very welcome
1 marca 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
amazing service from the gentleman that…
amazing service from the gentleman that served us and had a lovely conversation and answered every question with ease.
28 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying experience
Lucy was extremely helpful and was able to provide us with all the information we needed to make our selection.
24 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really good experience
Really good experience, knowledgeable staff member who gave plenty of time for us to make a decision
19 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service. Gave us plenty of time to look around.
25 lutego 2026
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Kettering
We appreciate you taking the time to share your 5-star experience with us! We are so glad that our staff was helpful and friendly.
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.