Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Zobacz więcej
Reakcja na opinię
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Zobacz więcej
Reakcja na opinię
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Zjednoczone Królestwo
- 0333 999 9847
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Exceptional service
What made our experience great was the service, Ross was the person that helped and later in the car, we spoke of what an amazing salesman he was, he didn't push us in anyway shaoe or form to take out extra insurance or buy something we didn't want and we ended up getting more than what we needed as he was so open and honest with us. Very informative, very kind and didn't bombard us with a ton of irrelevant information. 10/10 to Ross and a 10/10 to the venue, it was very well presented and had exactly what we were hoping to find in regards to the perfect sofa for us.
12 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Richard was amazing
Richard was amazing! Could not fault him! Made me and my partner feel at ease. Described everything in simple terms. Wasn’t pushy. Explained things properly. Answered all my questions! It felt like we were actually talking to a proper human not a robot!! Honestly the best member of staff you have!!!
12 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Richard in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff and service was great
The staff and service was great. they were informative, very helpful and helped us out to get a really good deal.
4 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ipswich
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We went to the Ipswich store to just…
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us.
We had a short look around then Alex came out and couldn’t be any more helpful we were only going in for a look and ended up spending £4500.
3 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello Clive,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly staff and wonderful environment
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady who guided us. She was very kind, friendly, and had such a lovely nature. She made our visit even more enjoyable. Overall, a wonderful experience!
10 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello Diya,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Our experience with tina
Tina made me, my partner and son feel welcome considering we were young she did a fantastic job in explaining every detail not hesitating to repeat things. We went in with options in mind and she found the sofa for us in under 2 minutes it was a perfect experience.
10 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Marcus from Ipswich store extremely…
Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service
8 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello Rachel,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a nice experience in the Ipswich…
We had a nice experience in the Ipswich store. Relaxed, quick and helpful service
7 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service…
Great selection of products to choose from. Staff were very friendly, informative and helpful.
8 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Outstanding Service from Mark!
We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.
What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.
We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!
7 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello Jibin,
We're really grateful you shared this amazing 5* review. We are glad to hear that Mark helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I was greeted in a friendly manner
I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.
7 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and polite
6 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were really impressed by Mark and…
We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.
5 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Richard was very helpful, talking my husband and I through the available options for the settee we wanted
5 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We visited DFS in Ipswich and we…
We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.
5 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Tina was very helpful and guided us…
Tina was very helpful and guided us easily though the whole process
5 lipca 2026
Odpowiedź od DFS Furniture - Ipswich
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.