Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Zobacz więcej
Reakcja na opinię
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Zobacz więcej
Reakcja na opinię
The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Zjednoczone Królestwo
- 0333 999 9828
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased my sofa there and really…
I purchased my sofa there and really recommend it ! Great customer service experience in general from the whole team.
20 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good afternoon Vera,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff amazing
19 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
very professional service staff were…
very professional service staff were very pleasant and helpful great coffee will use you again when the need arises
18 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
Incredibly helpful young lady with lots of suggestions and advice. Listened to what we wanted and helped accordingly. Didn’t try to sell us the most expensive item but helped us save money and still achieve what we wanted.
17 maja 2026
Odpowiedź od DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A very helpful young lady who quickly…
A very helpful young lady who quickly sorted out our questions & provided u with the correct items
18 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good afternoon Branwen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. The chap I dealt with was honest, helpful and polite. He waited till I was ready for some help, and then gave his focused attention.
16 maja 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
The service was welcoming and friendly
The service was welcoming and friendly. Maddie was very helpful and kind. Would definitely shop there again!!!
17 maja 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff where excellent especially with…
Staff where excellent especially with my young son thank you for taking the time to show him some of the unique features of some of the sofas
16 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good morning Si,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
George from Hereford was extremely…
George from Hereford was extremely helpful and very professional in what he did could not recommend DFS enough
9 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Harry.
We came to your Hereford store just looking for furniture with no intention of purchasing at this time. We were approached by Harry he walked around the store with us was very informative not at all pushy. After looking at several suites we decided to purchase the one we have.
Harry is a credit to your store and you’re very lucky to have him.
15 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good morning Pauline,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harry.
Kind regards,
Lia
DFS Customer Support
Great customer service by Alex
10 maja 2026
Odpowiedź od DFS Furniture - Hereford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind regards,
Vanessa
DFS Customer Support
We were greeted by a lovely lady.
We were greeted by a lovely lady (sorry forgot her name, drives the green car) at the Hereford branch, She was very helpful very informative and not pushy at all she let us make our own minds up, offered us drinks, very helpful explaining the process we had to go through and how long delivery was etc. very happy with her service. Wish more people were like her, thank you
14 maja 2026
Odpowiedź od DFS Furniture - Hereford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Jemima our advisor was very helpful she…
Jemima our advisor was very helpful she explained all our options clearly and gave us a chance to ask any questions we had advising us to have the arms removed for delivery ect
11 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good afternoon Jon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Hereford
Good morning Joseph,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Easy and least stressful purchase!
This was my second trip in to discuss the sofa I was after and George was super helpful in guiding me in the process and making sure I had everything I needed. Thank you so much :)
9 maja 2026
Odpowiedź od DFS Furniture - Hereford
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Harry was friendly
Harry was friendly, clear and gave good efficient service. A credit to the team.
9 maja 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Service
When we arrived, a lady came over and asked if we were all right. We confirmed we were just browsing, and she told us to take our time and sit on as many as we needed. We looked around and found one we liked. We approached a member of staff when we needed some advice. We went through all of the information with Jemima. She was very pleasant and could answer our questions and provide extra information we wouldn't have thought about asking. Very happy with our purchases.
8 maja 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Hereford
Good morning Katy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent help from George
4 maja 2026
Odpowiedź od DFS Furniture - Hereford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.