Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Zobacz więcej
Reakcja na opinię
The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... Zobacz więcej
Reakcja na opinię
On the first visit Lyn spent along time with us going through all the items we wanted then recommended a sofa and chair and the fabric. Today Michael again spent along time with us going through the o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Zjednoczone Królestwo
- 0333 999 9828
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing staff so kind and helpful and…
Amazing staff so kind and helpful and not pushy , had a grrat experiance
8 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
6 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The person who assisted us in our was amazing nothing too much trouble for him …
The person who assisted us in our choice of sofa was very very helpful friendly and knowledgeable of the products on sale in store was very willing to answer our questions we had nothing was too much trouble he's got big potential ahead of him he's a great asset to your company great guy pleasure doing business with you thank you 😊
7 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Was nice to know people listened to what I wanted
Everything from the moment I walked in very helpful and kind!
7 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello Emma,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were incredibly helpful and went…
Staff were incredibly helpful and went above and beyond to source suitable options for quick delivery.
6 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff demonstrated exceptional…
The staff demonstrated exceptional proficiency, with Mr. Tom providing outstanding service. We highly recommend their contributions.
6 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
In store today
In store today. Harry was wonderful very helpful and friendly with my purchase today thank you
5 lipca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Hereford
Hello Frances,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gem was very assertive helpful…
Gem was very assertive helpful providing many different options leading us to the sofa that we wanted
30 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
First class service.
My daughter and I were served by a lovely lady called Jemima at your Hereford store today. She was so helpful, friendly and knowledgeable. I would definitely recommend the store to friends and family. Jemima is a real asset to your company. 10/10 for her customer service. Fantastic!
30 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
All staff members fantastic
30 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great customer service by the 2 gents…
Great customer service by the 2 gents who served us. Would highly recommend to anyone wanting a 5 star service. Walked away buying a great sofa.
29 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service was very good
The service was very good, the lady was polite and explained everything we need to know.
28 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Hello Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent
Louise, she was excellent. Really enjoyed dealing with her. Professional & friendly.
28 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
A good buying experience.
I found George very helpful knowledge and a friendly person. He helped me buy the sofa that is perfect for me.
27 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Jemima listened to what I needed and…
Jemima listened to what I needed and took me to the perfect sofa. She was professional and friendly throughout.
27 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Morning,
We are really happy that Jemima met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The staff in Hereford are very nice and…
The staff in Hereford are very nice and helpful
15 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service young lady who served…
Excellent service young lady who served us was very good
23 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent experience at DFS from start…
Excellent experience at DFS from start to finish. The staff were friendly, knowledgeable, and gave us plenty of time to choose without any pressure. They answered all our questions and made the whole process easy and enjoyable. And also lovely coffee from the management team. We’re delighted with our purchase and would happily recommend DFS to anyone looking for quality furniture. Thank you!
19 czerwca 2026
Odpowiedź od DFS Furniture - Hereford
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.