Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Zobacz więcej
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really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
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I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Zjednoczone Królestwo
- +443339999777
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Review
The experience i had in the shop was amazing especially from moh ,the shop attendant, he had a really good customer service ,he was polite and helpful and had time to explain every bit of our purchase .I will recommend people to come to the shop
2 maja 2026
Odpowiedź od DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Thank you Kerry!!!
The whole team was amazing. Especially our sales Advisor Kerry- such a pleasant experience the whole way- didn't even see the time go. Made our stressful sofa and bed shopping so fun and memorable. So happy with our purchase and the entire sale experience. Can't thank Kerry enough!!
Also both managers Ash and Will were both very helpful throughout the process!
30 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Knowledgeable and friendly customer service
Great selection and excellent customer service. Jay, our customer service assistant took us smoothly through the process - he was both knowledgeable and thorough. The whole process was excellent. Can’t recommend this store and Jay highly enough.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Karima looked after me very well she…
Karima looked after me very well she wasn't pushy and left me to have a look at the options she gave me, the sofa I originally wanted was very low but Karima showed me another sofa that I just fell in love with, she explained everything so well. She is a credit to your business. A true asset. I couldn't be more happier with overall experience and look forward to my beautiful new sofa to arrive.
27 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good morning Tara,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Karima.
Kind regards,
Lia
DFS Customer Support
Friendly Staff and San Antonio Set
My mum and I came in and purchased the San Antonio sofa set. Mo, at Greenwich DFS was our sales associate and he was extremely attentive and patient. He went through all the information in detail and made us feel assured with our purchase!
Thanks once again
20 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good morning Maureen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Biggest shout out to TOM
Biggest shout out to TOM!
friendly and outgoing, honest, funny and so much more. Getting a new sofas plus someone so outgoing defo a must when you’re doing customer service! Thank you Tom, for making our experience easy!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Greenwich
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Tom in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Good customer service and support and…
Good customer service and support and guidance from Greenwich Branch. Saturday 25th April 2026
25 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
My experience was superb
My experience was superb and quick. The sale person was very polite and helpful. It makes my choice easier to come to.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really helpful sales person who made…
Really helpful sales person who made time to talk and show me all my options.
24 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Delivery failed up to 3 times
Please, Holly M from DFS Costumer Support can you kindly contact me to sort it out my previous complaint?
No one knows who you are and I cant reach to you.
Thanks,
Order reference number F7ZP05787
18 października 2025
Opinia niezależna
Odpowiedź od DFS Furniture - Greenwich
Good afternoon Nat,
Thank you for bringing your concerns to our attention and we will request contact for you internally with Holly. We will be in contact tomorrow.
Kind Regards
Lia
DFS Customer Support
The lady was very helpful and patient
The lady was very helpful and patient, explained everything very well, offered us coffees, overall excellent service. Very happy.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
6 lutego 2026
Odpowiedź od DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Swift service from the staff
Swift service from the staff, helpful, informative and approachable
18 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good morning Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff was very helpfull we wasn't…
Staff was very helpfull we wasn't rushed and had time to look at all the sofas untill we found one we were happy with
11 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
When I walked through the door I was…
When I walked through the door I was met by Tom who asked me how I was and what can he do for me, I told him exactly what I needed, he was up to the task and showed me a few sofa, all the time having nice conversations and not forgetting why I was there, I made a decision based on his help and advise
18 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Tom met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Tom was extremely helpful and friendly
Tom was extremely helpful and friendly. We told him everything we were looking for and he knew exactly how to help! Was a wonderful experience.
17 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
plesant staff
16 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Shaz was super helpful and friendly
Shaz was super helpful took us around the shop showing what sofas would be fitting for mums home
Explained everything.
Did not rush us at all .very helpful .no pressure at all in fact surprisingly non pushy . Wanted them to make sure it was OK for them
Took us through all the options Explained everything .
Lovely coffee lovely person .
15 kwietnia 2026
Odpowiedź od DFS Furniture - Greenwich
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Shaz helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.