DFS Furniture - Grantham Recenzje 

2242
Wynik TrustScore: 5 na 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where

Reakcja na opinię

Oceniono na 5 z 5

We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)

Reakcja na opinię

Oceniono na 5 z 5

Coffee was lovely staff member was very helpful abd polite and made everything very easy for us explained the process step by step

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Oceniono na 5 z 5

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Gonerby Road, NG31 8AU, Grantham, Zjednoczone Królestwo

  • 0333 999 9743

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2242)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 101 406

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

No pressure sales

We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look

31 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Wonderful experience

Wonderful experience. Asked if we needed help when we walked in and then left us to look around and checked every now and again not overly in your face

31 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great experience dealing with Chloe in…

Great experience dealing with Chloe in your Grantham store, would give her 10/10 for our customer journey with her. There was no hassle, no feeling pressured, no feeling rushed, we spent ages trying out different products and were very impressed with our visit

30 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great customer service

Cherice and Sammy were very attentive and gave us advice as we were browsing and making our purchase. Excellent customer service. Highly recommend.

30 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cherice and Sammy.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

I was greeted by a young man asking me…

I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise

20 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Very good service

Very good service, staff very helpful. We dealt with Dan He explained everything well and well pleased with his service.

27 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello Peter,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Chloe was lovely

Chloe was lovely, made this easy👍

25 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello Nathan,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great service while allowing plenty of…

Great service while allowing plenty of time and space to make what is a big decision

23 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

Thank you for sharing your 5 star review with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Very nice lady who knew her job.

Very helpful staff.
Lots of infomation.
Answered all our questions expertly.

21 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Helpful advise

The adviser was really helpful without being pushy or patronising.

10 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Oceniono na 5 z 5

Pleasantly helpful staff when you needed them, no pushy sales people, Bonus!

Absolutely outstanding service from Chloe at Grantham DFS!
Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions we had.
Clean - on the two visits we had to ensure we had picked the right corner suite, there was a very pleasant lady who was busy cleaning everywhere and she asked us if we needed help too.
Well organised, No pushy staff, and a good range of corner suites which we were looking for.
Excellent value for money.
Quality sofas.
Chloe is a good ambassador for the company - thank you for your excellent service today.

7 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Nice lad to deal with explained…

Nice lad to deal with explained everything properly and wasn’t a pushy sale man
Great experience and well done dfs for employing polite staff at the Grantham branch

14 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Lovely sofas and was asked if need help…

Lovely sofas and was asked if need help as come in door and informed us of where items wanted was in shop and given time to look on our own before helping me with sale

10 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Having been into the Grantham store…

Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nuisance , her patience and customer service was outstanding. I returned today having made a decision ,and once again spent great deal of time to make sure I was completely happy. A great example of why we need retail sites and not faceless internet sales

9 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Whole experience with purchasing a new…

Whole experience with purchasing a new suite was excellent.

9 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 4 z 5

Good experience

The experience was good. The staff were helpful. Andy our salesman was excellent.
The situation about vat free riser recliner chairs was a mess, with company policy not being clearly known.

27 kwietnia 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good Afternoon,

Thank you for sharing your review. We’re glad to hear you enjoyed your experience with us in store and we are very sorry to hear of your experience with the riser recliner. We will ensure this is fed back to the relevant team. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Professional yet friendly buying process

Visited showroom 3 times trying to make a decision and each time met with friendly professional service but non obtrusive.
Today I visited again determined to make a decision. Andrew helped me and made ordering process simple and stress free despite my indecisivness!

4 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good afternoon Elaine,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Chloe was great

Chloe was great

4 maja 2026
Logo DFS Furniture - Grantham

Odpowiedź od DFS Furniture - Grantham

Good afternoon Kev,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Doświadczenie Trustpilot

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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