DFS Furniture - Glasgow Recenzje 

12 783
Wynik TrustScore: 5 na 5

4,9

London Road, Furniture Park, G32 8NS Glasgow, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well that was a shock experience for me(in a good way)none of the suites I thought I loved seeing online I quickly changed my mind viewing them in the showroom so I’m now soo glad I visited that showr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficul... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • London Road, Furniture Park, G32 8NS, Glasgow, Zjednoczone Królestwo

  • 0333 999 9812

4,9

Doskonała

Wynik TrustScore: 5 na 5

13 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(12 783)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 947

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

He was very knowledgeable and…

He was very knowledgeable and professional and was a really nice person

31 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Jamie was fantastic telling us all…

Jamie was fantastic telling us all about the sofas we were interested in

30 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Jamie was very helpful

Jamie was very helpful. Provided relevant information and gave us time to consider the best options.

30 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Nice & straightforward transaction

Nice & straightforward transaction

30 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Staff was so so helpful

Staff was so so helpful

29 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 1 z 5

still waiting on my footstoll after 4…

still waiting on my footstoll after 4 months .. i have had 2 couriers attempting to deliver sofas i didnt order .. not the couriers fault or drivers .. they are great .. get it together dfs .. sort it out

8 kwietnia 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.

I would like to sincerely apologise for the delay in receiving your furniture and the experience you have received from DFS.

I have taken a look into your order and can see this has been referred to the relevant department and they will be in contact with you shortly to discuss this further.

Kind Regards,

Lorraine E
DFS Central Customer Support

Oceniono na 5 z 5

Excellent Stuff!

We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease, let us know what we needed and at no time in the process did he make us feel pushed or intimidated in any way. He helped from start to finish explaining everything along the way. Excellent stuff. Thank You Scott, your help and knowledge was really much appreciated and made this an easy, smooth experience. Robert and Michele

20 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine E
DFS Central Customer Support

Oceniono na 5 z 5

Great, easy simple service

Great, easy simple service. Great product

28 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Great service have been using DFS for…

Great service have been using DFS for years now all the staff are very helpful would highly recommend

29 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Great service today

Great service today. All questions answered very well. All the information provided too!

29 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Dfs…

The staff in the showroom were excellent. Can't fault the delivery drivers they to were excellent. Everything went really smoothly. Would highly recommend.

21 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Oceniono na 4 z 5

Wet Farts and Appreciation

We came in purely for a bargain mattress and left with a mattress and an olive-green electric 3-seater that somehow cost less than a night out. What’s that about? Anywho…
The sales lady was an absolute diamond. Patient, genuine, zero pressure – she complimented our choice, let us see similar items for comparison, and reassured us our mattress would arrive from the shelf in the original packaging.
She then casually walked us past that sofa and said “£***”. It was just what we were looking for. Not to mention a competitor who had us interested in some smart couch. Youll soon need and National Insurance nunber for wingbakc... well... that sales fell through. Flawless. Her colleague who double-checked everything was equally solid.
The delivery crew turned up on time, polite as anything, carried everything in and assembled it without a single sigh. Proper professionals.
So why only 4 stars when the whole experience was screaming for a solid 5?
I'll tell you why.
Because someone at the warehouse looked at a beautiful leather electric sofa… and decided the power pack was optional or over indulgent. It’s currently the world’s most elegant, olive-green, non-reclining, non-anything sofa. Just sitting there looking majestic and completely powerless – it’s really more of an ornament at the minute.
No plug, you see.
Ordinarily this would have been rather triggering for me. For example, I may have been at your shop window like Hannibal Lecter. But with vans on. Requesting to see the manager with a bib on… I jest of course! All the staff were so good, the mattress is pure heaven, and the sofa itself is still gorgeous… it qualifies as an ornament.
I have no doubt this will be resolved in a day or two – so you still get a 4.
To the mystery saboteur who packed the prototype without its plug: May your next fart be a wet one… on the velvet couch you bought with serviceable electric moving parts that worked to your satisfaction because they included the plug. Shaaaaame, shaaaaaaaaaame!

Everyone else – keep doing what you’re doing. You’re brilliant. Just… maybe check the box has the bit that makes the electric sofa actually electric next time... ornat least until Saboteur Sally has been retrained or sold to Home Bargains.

25 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Good buying experience

Helpful and straightforward sales staff. Made the closing and buying experience very easy.

28 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 2 z 5

sofa not going to be delivered on due…

sofa not going to be delivered on due date😟

21 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Good Afternoon,

Thank you for taking the time to leave your review, your feedback is always greatly appreciated.

We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.

Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.

If you do require any further assistance in the meantime, please don't hesitate to contact us.

Jordan
DFS Customer Support

Oceniono na 5 z 5

The staff Customer service was top…

The staff Customer service was top notch and has got a good knowledge of the products.

27 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Good Morning,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Great service

27 lipca 2026
Logo DFS Furniture - Glasgow

Odpowiedź od DFS Furniture - Glasgow

Hello Craig,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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