The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... Zobacz więcej
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Becky was brilliant from start to finish. Went through all of the colour options and combinations and was thorough on care instructions. She went out of her way to remember our names and was really go... Zobacz więcej
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Sales was great, all information provided was accurate and detailed. We were really happy with the service when ordering our sofa. We felt at ease and welcome.
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Zjednoczone Królestwo
- 0333 999 9777
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Fantastic service from Becky
Fantastic service from Becky. She eas so lovely and extremely helpful assisting us choose the right furniture.
28 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Kelly was very helpful and friendly
Kelly was very helpful and friendly. Couldn't fault the service. Thanks
27 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
The sales assistant was very friendly, knowledgeable and helpful.
Great Service.
27 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Giltbrook
Hello Georgia,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great was very helpful
Great was very helpful. Was very thorough with the information. Showed us the options in the fabric I wanted, lots of choices!
25 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello Patrica,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful team
25 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello Rich,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service friendly staff very…
Excellent service friendly staff very accommodating and attentive not pushy a good experience thanks to Becky and Charlotte
25 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello Curtis,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Amazing Experience.
Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our purchases. Highly recommend this store!
25 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Costumer service was great..i loved how…
Costumer service was great..i loved how becky looked into our preferences and helped us choose what we were looking for highly recommended
24 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Went to the store a couple of times
Went to the store a couple of times, knew what kind of sofa we wanted . Matt was great he explained what was in store showed us a couple and then left us to look around.
24 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Purchased a 2 seater sofa today bob was…
Purchased a 2 seater sofa today bob was very efficient pleasant very informative about the sofa and he was very polite we have left very happy with our purchase which is to be delivered in approx 12 weeks I previously thought dfs was very expensive but very reasonable prices overall a great experience and we left very happy
23 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great easy service
Great easy service. Very friendly staff, even the trainee was wonderful when her trainer went for payment machine.
23 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bob was great.
22 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Giltbrook
Hello Clive,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience buying
Great experience buying. Very thorough and no pushy sales. Highly recommend.
21 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Dee was very polite and informative the…
Dee was very polite and informative the customer service was great has were the rest of the staff 10 out of 10
21 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Very friendly
Very friendly, polite and helpful but not pushy and listen to what I had to say. Overall a good experience.
20 maja 2026
Odpowiedź od DFS Furniture - Giltbrook
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Giltbrook
Good morning Debbie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.