We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Zobacz więcej
Reakcja na opinię
metro retail park metro retail park, NE11 9XS Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Zobacz więcej
Reakcja na opinię
We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Zobacz więcej
Reakcja na opinię
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
Reakcja na opinię
Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Zobacz więcej
Reakcja na opinię
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

metro retail park metro retail park, NE11 9XS, Gateshead, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely lady as I'm happy also I have order sofa x

Odpowiedź od DFS Furniture - Gateshead
Very helpful and explain everything about taking care of the sofa and all about the after care

Odpowiedź od DFS Furniture - Gateshead

Odpowiedź od DFS Furniture - Gateshead
Paul sales man was very helpful explaining everything about sofas we chose

Odpowiedź od DFS Furniture - Gateshead
We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

Odpowiedź od DFS Furniture - Gateshead
From the moment we stepped over the threshold we were made very welcome. One of the assistants even remembered me from 7 months ago.

Odpowiedź od DFS Furniture - Gateshead
We had such a fantastic experience at DFS, thanks to Rachel. She was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for without ever making us feel rushed or pressured.
Rachel went above and beyond to help us find our dream sofa, offering great advice and making the whole process easy and enjoyable. Her excellent customer service really stood out, and we couldn’t be happier with our purchase.
Thank you, Rachel, for making what could have been a stressful decision such a positive experience. We highly recommend asking for Rachel if you’re visiting DFS!

Odpowiedź od DFS Furniture - Gateshead
Pam was very helpful with choosing our new settee. We went in and we were really unsure on what we wanted but Pam went through every option to make sure we were happy!
Thank you again

Odpowiedź od DFS Furniture - Gateshead
Friendly and helpful staff who provided us with the right info and assistance.

Odpowiedź od DFS Furniture - Gateshead
I received excellent customer service throughout my visit. I was given plenty of time to browse without feeling pressured, which made the experience very comfortable. Everything was clearly explained, and my order was confirmed carefully to ensure it was exactly right for me. The staff were friendly, attentive, and genuinely focused on providing a positive customer experience. I left feeling valued and very satisfied with the service I received

Odpowiedź od DFS Furniture - Gateshead
Professional, friendly salesperson who took time to ensure we understand the purchase terms and conditions. Made it all easy.

Odpowiedź od DFS Furniture - Gateshead
Just put a deposit down, really pleased with the service. Nicola was very knowledgeable and helpful. Really looking forward to it arriving.

Odpowiedź od DFS Furniture - Gateshead
Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery

Odpowiedź od DFS Furniture - Gateshead
The sales person who dealt with us was amazing, could not do enough for us.

Odpowiedź od DFS Furniture - Gateshead
Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed

Odpowiedź od DFS Furniture - Gateshead
DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.

Odpowiedź od DFS Furniture - Gateshead
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.