We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Zobacz więcej
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Overall excellent service. Explained to staff member what we were looking for, George Henderson showed us exactly what we were looking to purchase, explained everything about colour, sizes etc. no pr... Zobacz więcej
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Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
A1, Milton Link, EH15 3QH, Edinburgh, Zjednoczone Królestwo
- 0333 999 9793
4,9
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Carrie at milton link Edinburgh dfs…
Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again
16 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Riddhi couldn’t have been more patient…
Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.
16 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello Rosie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa shopping
The member of staff that helped us was very kind and friendly. Very good service. Thank you
15 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very lovely lady served us
Very lovely lady served us, was really knowledgeable and patient!
14 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Zara was excellent
Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase
15 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Riddhi was exceptionally helpful
Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.
15 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service by the dfs staff
14 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello Muhammad,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Edinburgh
Hello Julie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff were friendly and…
The staff were friendly and approachable and gave me time to look around to decide what I wanted
14 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello Sarah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Zara was a great help
Zara was a great help. Attentive and listened to oor needs to find perfect sofas
14 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello Mrs Binning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Ryan at the Edinburgh store was very…
Ryan at the Edinburgh store was very helpful and friendly.
14 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello Roo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very happy
We were greeted by Kerry as we entered the store and kindly said if we needed any help just to ask.When we picked our sofa she was there to easily sort everything out for us.
13 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from the staff in…
Excellent service from the staff in store, they listened to what we wanted, answered all our questions, and were patient while we decided!
12 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really easy process
Really easy process. Not a pushy sales environment but good engagement from sales people
13 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The lady that was helping us
The lady that was helping us, Zara was very nice and showed us through a lot of sofas to pick and her communication was great and I enjoyed the experience a lot mostly due to the great customer service, I left very happy
13 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
As soon as we walked in we were…
As soon as we walked in we were welcomed by Zara with a friendly smile and I trusted her straight away. She listened to what our needs were and was so patient. We left with couch if our dreams.
13 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
excellent experience
salesmen very helpful and professional. introduced himself when we went in asked what we were looking for and explained the best way to go round the shop for what we were looking for. gave us plenty of time to look.
colleague who checked the order was also very pleasant
13 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fab experience
Great variety of sofa options in store. Very friendly and helpful staff, not too stifling. Excellent customer service!
12 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff
Very helpful staff. They don’t hound you for a sale but check in with you. Allow you to look around and go to them if interested in buying. Staff knowledgable and approachable. Great experience.
5 lipca 2026
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ryan at dfs Milton Rd customer service…
Ryan at dfs Milton Rd customer service was absolutely fantastic gave us plenty of time to look around & answer any questions that we had he explained everything & gave us lots of choices & mist important he listened to what we wanted i would definitely buy from again
12 lipca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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