DFS Furniture - Croydon Recenzje 

6843
Wynik TrustScore: 5 na 5

4,9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, Zjednoczone Królestwo

  • 0333 999 9773

4,9

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(6843)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 95 112

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Poblu is your guy

Poblu is your guy , 10/10 service can’t recommend enough

9 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Fantastic service speak to Roy and or…

Fantastic service speak to Roy and or Chris great service

10 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello Nisha,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Saw exactly what we wanted and the…

Saw exactly what we wanted and the salesperson who was attending us was excellent
We asked the questions and he answered us with facts no waffle or mucking about
More of a personal touch than you usually get from salespeople

10 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Great service

Very polite service!

10 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Excellent customer service

We had been thinking about getting new sofas for a while, when we found ourselves in DFS Croydon, Valley park, one Saturday whilst waiting our children to finish birthday party next door..
We found the couch we wanted pretty quickly, just needed help with materials and putting the seating together (wanted to mix leather and fabric seating in the room).
The service by the lady (whose name I have unfortunately forgotten!) was outstanding. She was patient, knowledgeable, helpful and warm. She did not try to do the hard sell you often see. She did not rush us. The shop was not too busy, which helped; all customers were seen to, so there was no pressure for her to move on quickly.
The manger was able to offer us a small discount (as it was a cash buy?) on the overall price with care products and protection plan/ insurance which, now that I have checked online, brings the price to just under what we would have paid online.
I would highly recommend this branch if you want to get help with your sofa purchase and expert advise on different materials/fabrics, seat cushion options and care of your sofa. It's also essential to sit on a couch before you commit to purchasing it. If I had gone based on the look online, I would have ended up with a couch that felt too soft for me.

6 czerwca 2026
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Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

great customer service

Explained everything
Didn’t feel pressure to buy, felt the salesman wanted to help me make the right choice rather than push a sale which made me feel much more comfortable
Supported me with understand the process

9 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello Chloe,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent service

Honest and very helpful.

9 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello Nicola,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The sales lady was very informative and…

The sales lady was very informative and relaxed no hard sell which is nice, enjoyable experience

7 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Excellent non pushy customer service style.

The lady that advised me (Hanifah) at Croydon Valley Park last weekend was very polite, informative and professional. She had a great non pushy customer service style, and was very helpful, and really pleasant. I came back this weekend specifically because of Hanifah, and also the pleasant non pushy customer service style that this store applies generally, as I have been in several times before and never been under pressure from staff, but welcomed politely and I knew that if I needed help the staff were there. Your competitors are way off in comparison, so despite seeing alternative options that is why I came back to you. Don’t change, it’s a great style. Thank you.

6 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

poblu was really good and helpful

poblu was really good and helpful. he recommended everything I need to reach my satisfaction. thank you

4 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello Karim,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

I meet Peter and he was nice answered…

I meet Peter and he was nice answered all My questions nicely and satisfied with the service so I have to buy.

3 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 1 z 5

So call the sofa 1/2 is twisted making…

So call the sofa 1/2 is twisted making loads of noise they’ve been up three times and trying to say currency for 15 years and it’s still not right. I’m having to go down to the DFS warehouse to confront them today. I’ve got the right arm they are they abuse my mental health and made me ill.

3 czerwca 2026
Opinia niezależna
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Good Afternoon Matthew,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.

I am really sorry to hear the experience you have received, it is really disappointing to hear this and I can assure you it's not how we like to treat our customers.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Rung us to say they were on there way…

Rung us to say they were on there way to us.where very good with putting our furniture together where we wanted it. Very friendly and polite.

4 stycznia 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello John,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great support and service from Peter

Great support and service from Peter. He was excellent with his approach.

2 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

GOOD SERVIS AND

GOOD SERVIS AND. FROM UMRAN HELPING VERY GOOD, croydon uk

1 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Absolutely amazing experience from Kush…

Absolutely amazing experience from Kush today at Purley way branch. He knew exactly what I needed and wanted. So personable and helped me lots. That young man will go far!

1 czerwca 2026
Logo DFS Furniture - Croydon

Odpowiedź od DFS Furniture - Croydon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Doświadczenie Trustpilot

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