I had a fantastic experience with DFS Cork, thanks to Paula. She was extremely friendly, helpful and knowledgeable about the product we were interested in. She took the time to go through the orde... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... Zobacz więcej
Reakcja na opinię
Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... Zobacz więcej
Reakcja na opinię
From the moment I walked into the store, I felt genuinely listened to and valued. The agent took the time to understand exactly what I was looking for, answered all of my questions with patience, a... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
City Gate Park, Mahon Point, T12 DH0F, Cork, Irlandia
- (021) 435 9306
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This is my third sofa from dfs and each…
This is my third sofa from dfs and each buying experience has been excellent.I was given all options and address to help me make my final choice.
17 maja 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Paula was brilliant right the way…
Paula was brilliant right the way through made very eay
15 maja 2026
Odpowiedź od DFS Furniture - Cork
Good morning Seamus,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Replacement of defective product
Having had a problem with one of your previous products, we were welcomed and assisted in a professional and friendly manner, resolving the issue with a replacement. The products are definitely of high quality and comfortable.
10 maja 2026
Odpowiedź od DFS Furniture - Cork
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Zero stars from us
Zero stars from us. Disgraceful pathetic service. They sent invalid link and we cannot track the item we ordered. I reported this twice and nothing was done about it. No new link provided, zero help.
The level of incompetence and lack of professionalism are shocking.
We paid 3.5k for the sofa and were told max waiting time is 8w. Its been 10w now and still no delivery. Assistant Manager in Cork store was extremely rude. I questioned all negative online reviews and she said they are irrelevant...thats how they value customer review, for them its irrelevant. Store Manager from Cork called me from blocked number (extremely unprofessional) and disconnected during the call as he couldnt simply explain why they fail to deliver.
Definitely we will never order again and do not recommend !!
13 maja 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Cork
Hi Joanna,
Thank you for taking the time to leave us your review. We do appreciate any feedback.We are so sorry to hear you are awaiting delivery of the furniture as I can appreciate your frustration with this.
The link is available on our website to find, its in the top left hand corner, here is a link for you: https://www.dfs.co.uk/trackmyorder. When inputting the infomation please ensure there are no spaces after the order number or surname or this will not work. If its the dates thar aren't updating then we can chase this internally for you with the supplier.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Omar was amazing at his job and made…
Omar was amazing at his job and made picking a couch for my new home so much easier
10 maja 2026
Odpowiedź od DFS Furniture - Cork
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful, Friendly & Informative staff.
Helpful, Friendly & Informative staff.
The store manager and Katie, our sales representative, were particularly helpful in helping us decide upon and purchase our couch, and were very friendly, clear and concise.
We'd be more than happy to business in the DFS Cork store in the future.
10 maja 2026
Odpowiedź od DFS Furniture - Cork
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
We had a great experience at DFS
We had a great experience at DFS. Paula was very helpful and professional—she even brought a measuring tape to help us figure out if the footstool would fit, which made a big difference.
The manager also came over to check everything and thank us, which was a really nice touch. Overall, lovely service and a very positive experience.
4 maja 2026
Odpowiedź od DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience
We have been there twice, and it is a real pleasure dealing with the Cork Mahon branch team. They are all so helpful and informative, and they answered all of our questions. Today was our second visit, and because of how Joe welcomed and treated us as well as explaining everything patiently, we decided to place our order.
Joe is a true gentleman and made the entire process so easy. He explained everything clearly, making us feel confident in our purchase.
A big thank you to Joe and the Mahon team!
I 100% recommend DFS for sofas; the material and furniture quality are excellent compared to similar products on the market. They offer a wide variety of styles, fabrics, and colors."
3 maja 2026
Odpowiedź od DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
A relaxed shopping expedition.
Very impressed with the range of furniture available. Having been allowed to browse, we were offered assistance by Paula who was very helpful and knowledgeable and guided us through our purchase of a Sofa and Recliner Chairs. Altogether a very pleasant experience.
2 maja 2026
Odpowiedź od DFS Furniture - Cork
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Joe the manager was very kind to my…
Joe the manager was very kind to my kids and attentive
2 maja 2026
Odpowiedź od DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Paula was so patient and talked me…
Paula was so patient and talked me through all my options so I felt like I made the exact choice I needed
1 maja 2026
Odpowiedź od DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Paula was very helpful
Paula was very helpful, no pressure, explained everything. I am very happy with the experience.
1 maja 2026
Odpowiedź od DFS Furniture - Cork
Good afternoon Caroline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Rob was top class
Rob was top class. His knowledge of products and very friendly demeanour made my experience a throughly enjoyable one. Highly recommend him and thanks again Rob!
30 kwietnia 2026
Odpowiedź od DFS Furniture - Cork
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff were very helpful
26 kwietnia 2026
Odpowiedź od DFS Furniture - Cork
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Robert the staff member was…
Robert the staff member was exceptional. Very informative and honest with his information on the purchase. Very friendly and non pushy.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.