We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... Zobacz więcej
Reakcja na opinię
Paula assisted me today and was friendly, helpful, and professional throughout the entire process. She was efficient, knowledgeable, and made choosing my new couch an easy and stress-free experience.... Zobacz więcej
Reakcja na opinię
There was this lovely lady that helped me out, if im not wrong her name was Priya, she was South Asian. I’m 18 and I was trying to buy a couch for my parents as a surprise and I felt pressure tryin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
City Gate Park, Mahon Point, T12 DH0F, Cork, Irlandia
- (021) 435 9306
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent experience
We were met with a friendly, respectful and knowledgeable member of staff.
27 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Somerford left hand chaise
Daisy was great today, she explained everything I needed to know about the sofa i was buying along with the sofa care and care kit which I definitely needed with 4 small kids. Paula explained about delivery and timing and there was a lovely man from north of Ireland that was great when asking him about how ill get the couch into the front room. Great to deal with and dient take too long. Thanks to these 3 at DFS
5 lipca 2026
Odpowiedź od DFS Furniture - Cork
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Daisy and Paula.
Kind Regards,
Jordan
DFS Customer Support
My furniture didn't arrive on the date…
My furniture didn't arrive on the date I was informed it would. I took a half day from work to ensure that I was there for the delivery.
I contacted customer care twice, and they couldn't answer why my delivery didn't show up, and I was told that someone would contact me. Now 8 days on, I still haven't had any communication or update from DFS.
11 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Helo Patrick,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.
I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.
Kind regards,
Lia
DFS Customer Support
Paula was fantastic and very…
Paula was fantastic and very informative, we ended up buying a couch for €5000
1 lipca 2026
Odpowiedź od DFS Furniture - Cork
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Brilliant Experience in DFS
I visited DFS yesterday to buy my first sofa, and I couldn't be happier with the experience.
From the moment we arrived, Maeve was absolutely fantastic. She was incredibly friendly, knowledgeable, and patient, taking the time to explain every option and answer all of our questions without ever making us feel rushed. As first-time sofa buyers, we really appreciated how accommodating and helpful she was throughout the entire process.
Maeve went above and beyond to make sure we found the right sofa for our home, and her professionalism and genuine kindness made what could have been a stressful decision an enjoyable one. It's rare to receive customer service of such a high standard, and she is a real credit to DFS.
A huge thank you to Maeve for making our first sofa-buying experience such a positive and memorable one. We would happily recommend DFS to anyone, especially if they're lucky enough to be looked after by Maeve!
30 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent Service
Great service very friendly helpful staff. and we had a really good experience at DFS Thank you!
30 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lady we did meet was very professional…
Lady we did meet was very professional & didn’t rush us
18 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Daisy and Joe were very helpful and…
Daisy and Joe were very helpful and provided excellent customer service.
21 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Orla was very friendly and informative.
21 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Super!Thank you
13 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable and helpful sales staff
We found sales assistants to be knowledgeable and interested in our purchase. We had researched a number of sofas before we visited the store and it was great to be able to see and try out the sofas. When not available in store, we were shown similar sofa which helped us make our decision.
15 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Paula was such a fabulous sales rep
Paula was such a fabulous sales rep, she spent the time with us and gave us options based on our preferences and space.
15 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience dealing with Paula in…
Great experience dealing with Paula in DFS Mahon. Extremely helpful and am delighted with my purchase. Thanks a million.
13 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Paula was very helpful and personable
Paula was very helpful and personable. Seemed very knowledgeable
8 czerwca 2026
Odpowiedź od DFS Furniture - Cork
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Cork
Hello Jill,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Orla was a pleasure to deal with during…
Orla was a pleasure to deal with during our purchase of the Okra corner unit & swivel chair this past week.
Not only did she have all specifications at the ready, but she gave us a genuine review of the product which was clearly not from a script.
She left us in no doubt that we were selecting a great product and the added extras we availed of were totally worth the investment.
Thanks again Orla for your great service!
30 maja 2026
Odpowiedź od DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.