We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
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Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
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Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Zjednoczone Królestwo
- 0333 999 9832
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Colne
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Lovely Visit
The staff were very friendly and helpful, always on hand to answer questions but never pushy or overbearing.
We were allowed to take our time, browse at our own pace and test out many...many sofas for comfort.
3 maja 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great experience great customer service…
Great experience great customer service couldn't fault the staff
2 maja 2026
Odpowiedź od DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
I was impressed with your sales team…
I was impressed with your sales team (Faz & her colleagues).
They were knowledgeable, friendly and patient.
2 maja 2026
Odpowiedź od DFS Furniture - Colne
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
We were allowed to walk around without any pressure being put on us, and then when we were ready Faz was absolutely brilliant with us.
She was so friendly, and explained all of the options to us in depth. Which we appreciated.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Colne
Good morning Stuart,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff remembered my name and reason for…
Staff remembered my name and reason for my enquiry, were polite and helpful.
27 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Farzana in the store was really…
Farzana in the store was really helpful, friendly and provided a great service.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and experienced staff member.
Very nice staff. Very friendly and knowledgeable about the sofas and their durability. Explained everything Very easily for me to understand. The application for the finance was very easy as well.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The staff was very polite and helpfull.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofa Shopping
From the moment we entered the store Faz was there to greet us. She made us feel so welcome. She discussed with us our needs and let us roam the store to look around undisturbed. We felt no pressure to buy at all and found her helpfulness a total pleasure. We took the time we needed to discuss our choice and options. By the time we left the store we had decided on a choice that was perfect for our needs. She allowed us to confirm our measurements on a follow up call before finalising our order. We can't wait for our new sofa and foot stool to arrive. We highly recommend DFS and the level of customer service they provide. Thanks again to Faz we really appreciate all your help.
Tracey and Stewart Robson.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Everything was done online easily.
Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
We visited the Colne store of DFS ,we…
We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen
24 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We was greated with a smile today as we…
We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you
24 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service and exceptional customer…
Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done
20 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Colne
The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Good morning Kelly,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Colne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ben was excellent and gave us plenty of…
Ben was excellent and gave us plenty of advice and guidance, would highly recommend.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Great and efficient customer service
Great and efficient customer service
Good understanding of the products available.
19 kwietnia 2026
Odpowiedź od DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.