Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Zobacz więcej
Lokalizacja
Zmień lokalizacjęCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Zobacz więcej
Reakcja na opinię
I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Zobacz więcej
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Zjednoczone Królestwo
- 0333 999 9763
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Mr Singh helped as with a sofa
Mr Singh helped as with a sofa . Very helpful and very polite. We got what we needed a few other bits . Can't wait to have my sofa in my home now .
25 maja 2026
Odpowiedź od DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The service was so customer-friendly
The service was so customer-friendly. It was a very nice and wholesome experience.
30 maja 2026
Odpowiedź od DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great Customer service & answer all…
Great Customer service & answer all queries speedily
23 maja 2026
Odpowiedź od DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Colchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff were really friendly and…
The staff were really friendly and helpful.
Very personable and interesting to talk to. They were not pushy and allowed me time to make my decision.
30 maja 2026
Odpowiedź od DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Chris has sold us two sofas now
Chris has sold us two sofas now, he is so friendly and really helpful, great customer service and we will no doubt buy another from him in the future!
30 maja 2026
Odpowiedź od DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Absolutely perfect from start to finish…
Absolutely perfect from start to finish
The staff member was great at communicating my wife did not want the Scotchgaurd but he convinced me it was a no brainier
29 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello Antony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a very good experience …
We had a very good experience when buying our sofas, the sales assistant was very helpful and most obliging
28 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Glad we went back to DFSThe salesman was friendly and very…
The salesman Mr Singh was friendly and very welcoming I have a hearing problem and he took that on board and faced me when talking to me
28 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Really friendly and helpful staff in…
Really friendly and helpful staff in store. However your telephone customer service is terrible. In 2026 hanging on phone is just not good enough!
28 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience! We do have other channels where you can contact our team including live chat, email and social media.
Kind regards,
Holly M
DFS Customer Support
Everything was explained to us in great…
Everything was explained to us in great detail and our salesman was extremely knowledgeable.
20 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, informative and knowledgeable team member. Made the purchase fun and great coffee
27 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello Tim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Colchester
Hello Alan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff gave us space to wander the…
The staff gave us space to wander the showroom and make a choice. Once we'd chosen, the salesperson was very helpful and gave us all the information we needed clearly and concisely. We also asked about reupholstering our current sofa, and again, the salesperson was incredibly helpful.
19 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our representative was very helpful and…
Our representative was very helpful and friendly, he had good knowledge of the merchandise and made me feel comfortable.
25 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service
Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.
25 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from the salesman who…
Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. All in all a very good service.
25 maja 2026
Odpowiedź od DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door by Singh
Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait for delivery. Definitely recommended 👌
24 maja 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Colchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS COLCHESTER. We were greeted by a smiling happy
We were greeted by a smiling happy, gentlemen called Singh. This was so lovely. He was really knowledgeable and helped us in every aspect of choosing our new sofas.
He offered us a coffee which was great.. we didn't feel pushed into anything. We Just want to give Singh 5 stars 🌟. Thank you to a lovely man.
24 maja 2026
Odpowiedź od DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.