Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Zobacz więcej
Reakcja na opinię
We had such a great experience today! We actually stayed right until closing time, but at no point did we feel rushed or pressured to make a decision. Our consultant was incredibly patient wit... Zobacz więcej
Reakcja na opinię
We were served by Daniel who presented a great knowledge of the products. The atmosphere was friendly and no pressuring to place an order. We were left to browse at peace and to make up our mi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Chaser Court, CH1 4QG, Chester, Zjednoczone Królestwo
- 0333 999 9754
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We were served by Matt in the Chester…
We were served by Matt in the Chester store he was extremely patient with us while we chose our sofa and colour. Very happy with the excellent customer service.
5 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello Bethan,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good customer service
Good customer service. However the price of goods is never the actual price that you pay due to the delivery charge that is automatically implemented, thats where DFS has got you by the short and curlys. ...
4 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Chester
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were helped by Matt who was very…
We were helped by Matt who was very knowledgeable. He told us the pros and cons but never pressured us into making a decision r buying extras.
4 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Wonderful service from the team…
Wonderful service from the team welcoming helpful good advice given and everything explained….. even made my mum a cappuccino
Thank you
3 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
the man i spoke to was very helpful and…
the man i spoke to was very helpful and explained everything so i could understand it easaly
31 lipca 2026
Odpowiedź od DFS Furniture - Chester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Fantastic
The lady on phone was lovely and clear explaining the sofa. She was very patient and understanding our needs. This is our 3rd sofa from dfs over the years.
3 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Staff member Jay was very helpful great…
Staff member Jay was very helpful great customer service
2 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Mat was very informative
Mat was very informative, knowledgeable, pleasant, polite and overall a great guy, he is a credit to your team.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
We were made to feel very welcome
We were made to feel very welcome, The help was great and everything was explained in good detail to us.
26 lipca 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Super simple easy process to order!
We had a fantastic experience at DFS thanks to Matt. He was incredibly thorough, knowledgeable, and took the time to understand exactly what we were looking for without ever making us feel pressured. He answered all of our questions patiently and helped us find the perfect chair. We’re absolutely delighted with our purchase and really appreciated Matt’s excellent customer service. He’s a real credit to DFS, and we wouldn’t hesitate to recommend both him and the store. Thank you, Matt!
2 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great service from Greg in the Chester…
Great service from Greg in the Chester store.
He was extremely helpful and very knowledgeable, managed to find us exactly what we needed without any stress or hassle!
Would highly recommend anyone to go and see Greg if they are not quite sure what they are looking for or if something would work as he really did have a stack knowledge which helped us massively
1 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Greg met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Greg
Greg, Chester store. Very friendly knowledgeable and professional. No pressure sale refreshing.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The store assistant Jay was extremely…
The store assistant Jay was extremely helpful and totally understood what I was wanting and made my purchase really straightforward .
2 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Good Morning,
We are really happy that Jay met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Looked after by Jay
Looked after by Jay - she looked after us really well and made the whole purchase process very straightforward.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Chester
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jay.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very polite professional lady who…
Very polite professional lady who helped us so much.
And definitely had the best range of cuddle chairs out of all the shops we visited.
31 lipca 2026
Odpowiedź od DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service
30 lipca 2026
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Chester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.