We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Zobacz więcej
Reakcja na opinię
Alex was amazing! He went above and beyond to make sure we were happy with what we were buying explained all the options clearly and was all round brilliant. We are very happy with our purchase and ex... Zobacz więcej
Reakcja na opinię
An absolute pleasure in your store today, unfortunately I have forgotten the name of the gentleman who served us. He was not pushy and spent a lot of time explaining the sofa we wanted to buy, coffee... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
4 Westway, CM1 3FJ, Chelmsford, Zjednoczone Królestwo
- 0333 999 9522
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Marco at Chelmsford was extremely…
Marco at Chelmsford was extremely helpful, knowledgeable and friendly, no pressure and very easy process
15 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Member of staff Matt was really helpful…
Member of staff Matt was really helpful and informative
15 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Chelmsford
Thank you for your positive review.
Kind Regards,
Vanessa
DFS Customer Support
the show room was nicely laid out and…
the show room was nicely laid out and the staff attentive. I loved the lighting on display but unfortunately wasn't allowed to purchase. Shame, seems a bit weird since you have the space to display it. Very helpful staff. I was served by a very nice young man called Riley. Explained everything well and we made a deal. I can't wait to receive my furniture
10 lutego 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you taking the time to leave us your review. We're happy to hear that you liked our showroom and found our team helpful. We will pass on your comments regarding the lighting. We are glad you made a purchase and hope you love your new furniture.
Kind regards,
Vanessa
DFS Customer Support
Very welcoming and informative
Very welcoming and informative, efficient and friendly.
10 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
Good morning Hayley,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service and very…
Excellent service and very knowledgeable would definitely recommend, coffee was excellent and a nice personal touch!
8 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you recommending us and are so glad you found our team knowledgeable and the coffee to your liking. Thank you for your fantastic review!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Chelmsford
Good Morning Gillian,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The gentleman from South Africa was…
The gentleman from South Africa was very informative and was an excellent salesman.He had a very friendly manner and was very helpful.
6 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
Good Morning Piers,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The price The quality and the staff
The price The quality and the staff, who went out of their way to help.
3 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
All staff very polite and helpful.
All staff very polite and helpful.
Had a really good experience was greeted by a member of staff then was left alone to look around without being followed around the store unlike other sofa shops.
The buying process was very straightforward and simple to set up the finance.
2 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you taking the time to share your experience. We're happy to hear that our team was helpful and polite, and that you enjoyed the browsing and buying process.
Kind Regards.
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
We found Riley very helpful and patient…
We found Riley very helpful and patient as we tried every sofa in the store !, we have always used DFS and continue to do so
David
1 lutego 2026
Odpowiedź od DFS Furniture - Chelmsford
We're happy to hear that you found our team member helpful and patient during your sofa selection. We appreciate your continued loyalty and thank you for your positive feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great Service
Josh made the purchase process easy & efficient. Plus he was very approachable, knowledgable, and a nice guy to deal with
31 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you sharing your feedback. We're so glad to hear that the purchase process was easy and efficient, and that you found our team member to be knowledgeable!
Kind Regards,
Vanessa
DFS Customer Support
Sales assistant Sarah was so friendly
Sales assistant Sarah was so friendly, helpful and knowledgeable. I didn’t feel any pressure to make a purchase.
She was one of the nicest sales assistants that I have dealt with,
30 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you had such a positive experience with our sales team.
Kind Regards,
Vanessa
DFS Customer Support
Marco the sales person was very…
Marco the sales person was very friendly, knowledgeable and helpful, when we were buying our new sofas.
30 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Helpful staff and plenty of stock in…
Helpful staff and plenty of stock in store to try out.
27 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Riley was great
Riley was great, see me through the whole process even though I made a few changes. He saved me as much as possible and for a young man was very professional and a great salesman!
21 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
We appreciate you taking the time to share your experience. We're happy to hear that you felt supported throughout the process and that you were able to save money.
Kind Regards,
Vanessa
DFS Customer Support
2 seater Pierson fits perfectly!
South African salesman was really great, pleasant, professional and very helpful. We wanted a recliner sofa for our small Cinema room. He recommended that we need an electric sofa recliner with head support electric adjustment when looking up to the screen. We spent some time trying out various sofas and finally settled with the 2 seater Pierson Express music power recliner with console. At the end he said... you have chosen the perfect small but comfortable sofa for your small Movie cinema needs. It's now been delivered and we are really happy with it, very comfortable as we now can relax whilst watching movies, eating sweets and popcorn and have the occasional bourbon which goes down a treat. Well done SA Salesman, good job! Sorry, cannot recall your name.
18 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Cannot recommend this store enough
Cannot recommend this store enough. ALL employees are helpful, friendly and full of knowledge. A great range available in store and all staff are more than happy to help and are patient- fantastic if you’re between designs like myself and my fiancé were. The store manager who assisted us was able to answer all our questions and queries and gave us great customer service alongside our purchase. Thank you!
25 stycznia 2026
Odpowiedź od DFS Furniture - Chelmsford
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.