Walked in not looking to buy anything. Greeted by Mihai who was lovely throughout. Ended up with a 3 piece suite. Beautiful colour and style. Mihai was very professional and easy to talk to and ask qu... Zobacz więcej
Lokalizacja
Zmień lokalizacjęDering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL Cardiff, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... Zobacz więcej
Reakcja na opinię
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... Zobacz więcej
Reakcja na opinię
Great Experience David and Zeena from the Cardiff Leckwith Store were both very helpful, polite and took their time in helping us to decide on our sofa. Explained the process very clearly and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, Zjednoczone Królestwo
- 0333 999 9766
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We had a fantastic experience with…10/10
We had a fantastic experience with staff member ROSE at leckwith Cardiff store not rushed and explained everything very clearly we took her advise and waiting for our lovely sofas thank you ...
12 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Cardiff
We appreciate you taking the time to share your positive experience with our team's helpful and polite service!
Kind Regards,
Vanessa
DFS Customer Support
Rose the lady who helped us was great
Rose the lady who helped us was great , she was engaging a lot with our three year old who we had with us - gave us some great advice on the sofa we liked and we decided to buy it there and then - a pleasant experience
11 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Rose in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Cardiff
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Came in looking for a new sofa with a…
Came in looking for a new sofa with a few ideas we had already seen. Allison assisted us with our choices until we decided on the right one.
10 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady who sold us our furniture was…
The lady who sold us our furniture was lovely, very friendly, and make us feel at ease, explained everything throughly. And made our experience pleasurable.
3 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
It was good
Good range in well presented wharehouse. Excellent staff interactions form a very helpful lady
4 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great shopping experience
Great selection of furniture so we were able to find exactly what we wanted. Happily left to wander the showroom ( I hate pushy sales people) until we found what we wanted and then helped by the lovely Rose to finalise our purchase.
9 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service from the Cardiff…
Fantastic service from the Cardiff branch very helpful no pressure Sena credit to your store
9 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Cardiff
We're glad you had a great experience in our Cardiff store. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We were able to look at the sofas on…
We were able to look at the sofas on our own. Staff did introduce themselves and if we had questions come and ask, which was great.
Once we found the sofa we liked, Pete was extremely warm and friendly answering our questions.
7 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
We appreciate you sharing your experience and giving us a great rating. We're glad you were able to browse comfortably and that our staff was helpful and friendly when needed.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cardiff
Good morning Matthew,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, all aspects of the sale were communicated with great clarity and professionalism,
7 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Good morning Colin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service at DFS Leckwith, Cardiff
Excellent customer service with knowledgeable staff. Graziel greeted us at the Leckwith Store in Cardiff and gave us all her attention and knowledge regarding sofas and after sales service. It was a pleasure to deal with her
28 grudnia 2025
Odpowiedź od DFS Furniture - Cardiff
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great sales person
3 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Good Morning Steve,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Cardiff
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service with a smile.
We were very happy with a very helpful staff. She was very approachable and explained the delivery date and the extended warranty cost clearly.
She provided a service with a smile throughout.
3 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Good Morning Ali,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Customer service.
Fantastic customer service! Sareena was very smiley, polite, and welcoming. She showed us all the leather suites, explained prices, colours, and thickness clearly, and made us feel completely comfortable. Loved the hot drink when completing the sale — a really lovely experience
1 stycznia 2026
Odpowiedź od DFS Furniture - Cardiff
Good Afternoon Lorraine,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sareena met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Cardiff
Good Afternoon Elen,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Jamie was efficient and friendly
Jamie was efficient and friendly. 3 separate occasions myself, partner and little one went to DFS Cardiff, was accommodating from the outset, didn’t mind my little girl trying out each Sofa for durability or use their restroom multiple times (which was appreciated). For someone new to the Sales Industry, a very promising career ahead. Joked regarding upsell on products as was refreshing to be on the other side, must’ve seen me coming. Only pointer I would give, would be for the Manager to introduce herself after closing a deal when monitoring the sales process. 2nd facing does go a long way. Very happy with our order either way.
26 grudnia 2025
Odpowiedź od DFS Furniture - Cardiff
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Jamie met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.