Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Zobacz więcej
Reakcja na opinię
Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Zobacz więcej
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The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
16 High Street, DN6 8DP, Doncaster, Zjednoczone Królestwo
- 0333 999 9732
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Joe was very helpful and professional
Joe was very helpful and professional. He took time to listen and then show me what was on offer.
5 maja 2026
Odpowiedź od DFS Furniture - Carcroft
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good experience at DFS
Good knowledgeable staff who could give options and new product information well,
Friendly customer service.
6 maja 2026
Odpowiedź od DFS Furniture - Carcroft
Good morning Nicola,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Carcroft
Good morning David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We thought the guy that was dealing…
We thought the guy that was dealing with the sale did not give us the choices available to us, for example he did not ask if we wanted easy glide he just added all the extras to the price anyway, without giving us any choice we also felt he rushed through the sale so my husband had no idea what was happening.
25 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good morning Deb,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. This is truly disappointing to hear and we are really very sorry about your experience with one of our advisers. Please be assured that I will pass this feedback to the management team for them to look into as this is not the level of service we would expect. All optional extras can be removed prior to delivery.
Kind Regards,
Holly M
DFS Customer Support
Dfs sending me emails everyday to leave…
Dfs sending me emails everyday to leave a review so here you go.
I walked in, bought a sofa, paid the money and walked out. What do you expect?
24 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Thank you for your review. We are very sorry to hear that you have been contacted multiple times to complete a review. We will provide this feedback to the relevant team.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Carcroft
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service!
Great experience, Joe’s customer service was excellent and made the buying process very smooth! He was polite and very knowledgable of the products available and helped me choose the perfect bed for me. 10/10 for Joe!
29 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good morning Jack,
Thanks for your lovely feedback, we’re glad to hear Joe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Lauren helped us with excellent advice…
Lauren helped us with excellent advice and was not pushy at all, we went away and measured up then went back next day to order.
27 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good afternoon Richard,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service… Matt that…
Great customer service… Matt that served us was very polite and helpful…good selection of sofas which are reasonably priced
26 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Service provided by Lauren at DFS…
Service provided by Lauren at DFS Carcroft was exemplary. She was very friendly, professional and spent plenty of time with us to help decide on the sofa we wanted. We have shopped at DFS Carcroft before and we keep going back for the quality and fantastic customer service. A +++ experience overall.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Lauren in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Carcroft
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The gentleman what served us was very…
The gentleman what served us was very helpful
24 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good afternoon Cheryl,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
All good got what we wanted and the…
All good got what we wanted and the staff were very knowledgeable and helpful 👍
23 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great staff very helpful and not pushy…
Great staff very helpful and not pushy at all gave me all the information and the time to decide on what I wanted
19 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good afternoon Sandra,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great store and staff.
We haven’t yet received our sofa as we only ordered yesterday but wish to leave a review for the store and staff we dealt with. Our closest store was Carcroft Doncaster and from the beginning it was a lovely experience. The lady called Lauren who helped us was great! Extremely friendly, helpful and wasn’t pushy at all. Once I had shown her pictures of what we were looking at, she told us where to find the sofa and all the other ones similar to what we were looking for. She allowed us time to stroll around and once we decided she was there to help. Ordering the sofa was a breeze and lauren made the experience great!
Lovely store too, nice and big with plenty of choice.
21 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Shannon was very approachable
Shannon was very approachable, she spoke as we walked in but was happy to let us browse. When we needed assistance she was happy to answer all my questions. She explained everything very clear and asked if I had seen everything I wanted to see. I had a problem with my credit card and she explained I could pay it when I get home.
21 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Shannon.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Carcroft
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Had positive experience
Had positive experience, Lauren was happy to look at all options once described what I was looking for. Very helpful and happy with outcome. Thank you Lauren
19 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lauren was absolutely fantastic with…
Lauren was absolutely fantastic with us: super helpful and patient with us while we were confused. We are looking forward to receiving our sofas
18 kwietnia 2026
Odpowiedź od DFS Furniture - Carcroft
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Carcroft
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
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