Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Zobacz więcej
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Zobacz więcej
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Watling Street, WS11 1SP, Cannock, Zjednoczone Królestwo
- 0333 999 9746
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We were impressed at the support given…
We were impressed at the support given and never felt under pressure.
21 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience at DFS Cannock…
Had a great experience at DFS Cannock thanks to Ian. We were looking at buying a new sofa and Ian was really helpful from start to finish. He was friendly, easy to talk to, and took the time to go through the different options with us without any pressure to buy.
He answered all our questions, gave us some useful advice, and made the whole process straightforward and enjoyable. It’s not often you get such genuine customer service these days, so it really stood out.
We’re really pleased with our sofa choice and appreciate all of Ian’s help. Thanks again, Ian – top service!
21 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Cannock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS experience
Friendly, knowledgeable staff and no hard sell. Allowed to browse freely but attentive when help was required.
20 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good Service
The experience has been good from start to finish. No pressure selling, giving plenty of time for us to make our minds up.
Delivery was smooth with the tracking system. My only criticism is that you cannot sit watching your phone at the tracker all day and we did not receive the phone call 30 minutes before delivery so we weren't 100% prepared when they arrived. Hence 4 stars instead of 5.
11 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Super lady v professional but above all…
Super lady v professional but above all kind
19 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Today we visited our Cannock DFS store
Today we visited our Cannock DFS store, picked out our suite we liked and was helped by a really pleasant member of staff called Julie. So pleasant and extremely professional thank you.
17 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Honest non-pressurised salesman who…
Honest non-pressurised salesman who paid great attention to my requests.
15 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Stress free experience
Sian was lovely, no pressure in buying, she gave us different options and the whole experience was stress free.
And we chose just what we wanted. Would recommend.
16 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Updating my review
I am updating my review.
Previously I felt Disappointed as I bought a sofa on 7th of June with 7 days express delivery. Only 9 days later after started ringing them I managed to get delivery date, which is another week of wait.
Sofa was delivered on 22nd of June. Which is late from express delivery timing. But delivery guys was very professional, done the job quickly, very happy with their service. Also the phone call from customer service surprised nicely, thank you .
7 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Good Afternoon Viktorjia,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and as we use a third party delivery company we have no control on the available dates for delivery and this could depend on location and the route they are taking. I am happy to see your furniture has been booked in for delivery for Monday 22nd June.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff were really helpful and friendly
Staff were really helpful and friendly. Also left us alone to browse.
13 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
All the staff are always welcoming &…
All the staff are always welcoming & very friendly. You never feel pressured into buying anything & the staff are there if you need there help straight away . Have brought many sofas from DFS due to qualify.
14 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello Tracey,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ian was super helpful and friendly
Ian was super helpful and friendly, spent lots of time going through all the options but equally enjoyed being able to walk around the shop first to figure which sofa was my favourite
14 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello Nigel,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very polite and helpful
Very polite and helpful. In and out, offered a coffee. Easy quick service
14 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello Matthew,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Steve was very helpful from the moment…
Steve was very helpful from the moment we walked through the door,he was able to answer any questions we were unsure on and the service he gave to us today was very impressive. He was very honest and guided us to find the perfect sofa . Thank you so much Steve ,from Ant and Lisa . PS the coffee was perfect 😃
13 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Cannock
Hello Pauline,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Friendly service from the beginning…
Friendly service from the beginning salesman knew all about the furniture we were buying and explained in full the after sales service
10 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Julie at the Cannock branch was so…
Julie at the Cannock branch was so helpful and explained everything even when I had to go back to the store as I had given her a wrong email address sorted everything out she is a credit to the company
9 czerwca 2026
Odpowiedź od DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.