DFS Furniture - Cambridge Recenzje 

3520
Wynik TrustScore: 5 na 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • 442 Newmarket Road, CB5 8JL, Cambridge, Zjednoczone Królestwo

  • 0333 999 9817

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3520)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 596

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service and advice from Ali

I was very impressed with Ali he understood my predicament with passed history with another company and gave me sound advice. I just hope that l am as pleased with this furniture as l was with previous furniture l had from you many years ago. Great service all round

5 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello Jackie,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ali.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Very good experience

I saw Ali who I have seen before on a previous purchase. He was extremely pleasant and helpful and made the process very pleasurable.

5 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Martin was very helpful!

Martin was very helpful!

4 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

We were welcomed into the showroom and…

We were welcomed into the showroom and immediately offered refreshment by Shoobo , one of store advisors
We felt unpressured and were unrushed allowing plenty of time to walk around the showroom and decide our options.

3 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

We were impressed by the selection of…

We were impressed by the selection of sofas to choose from. We had good advice from helpful staff and did not feel pressured to buy,
On our second visit we chose our recliner sofa, had the great payment deal of up to 48 months interest free payments explained to us and enjoyed a cup of coffee to seal the deal!
We look forward to delivery

1 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Helpful

Polite helpful sales man - Ali

1 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Really really good service

Really really good service, very helpful and patient. Store also has lots of choice.

1 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello Karl,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The salesman was great

The salesman was great

Excellent knowledge and really helpful

Great staff and great service

31 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 4 z 5

Disappointed to find I could have…

Disappointed to find I could have received immediate delivery of my recliner chair, same description and colour online. Having to wait 11 weeks to relieve my condition is a sour pill to swallow.

12 kwietnia 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Afternoon Sheila,

Thank you for taking the time to leave your review. All delivery times can differ depending on the range. I am very sorry if this was not outlined to you when you placed your order. I will ensure that thisvfeedback is passed onto the relevant team.

Kind regards,
Jordan
DFS Customer Care

Oceniono na 5 z 5

Gary understood our requirement and…

Gary understood our requirement and quickly showed us the sofas we could consider. He was polite, friendly, efficient and patient. He was obviously very familiar with the stock in store and knew how sofas were constructed, from his own experience. We were offered refreshment which we accepted. He was everything we expected of a salesperson.

30 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Gary.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 2 z 5

Very late delays!! 4 months to wait for a chair

Staff are great when you know what you need and intend to buy it that day but they should never lie about delivery time frame and should never get your hopes up about items being in stock when it isn't, even the system online is a lie for my chair online says 14days delivery it still hasn't got to the centre yet to arrange delivery and its been 15 weeks and counting i had an update recently sent to my email stating the time frame of when it will hit the centre which is another 2 weeks time if it does get shipped on time then I possibly have to wait another 4 to 8 weeks to have it delivered 😀 nearly 4 months to wait for a chair is ridiculous they really need to make more and have them instock ready to ship out for customers instead of lying about it even a 3 seaty sofa apparently can be delivered to me in 7 days 🤣👍 i call bull- make sure you get them to check the stock and show you the dates and get in writing to make a complaint if need be but other then the making amd delay of the chair the staff were friendly but kinda have to be to make sales and get commission.

7 marca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to leave your review, your feedback is always greatly appreciated.

We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.

Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.

If you do require any further assistance in the meantime, please don't hesitate to contact us.

Jordan
DFS Customer Support

Oceniono na 5 z 5

Friendly staff

Friendly staff. Informed and not pushy. Dog friendly showroom.

23 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Very helpful and massive help on…

Very helpful and massive help on choices of for our purchase

30 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Helpful, friendly & informative

Helpful, friendly & informative. Highly recommend. Great quality sofas.

29 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

very helpful staff

very helpful staff. would recommend

28 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great customer service went above

Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!

27 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello Shelby,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Fantastic experience at Cambridge DFS

I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you

24 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello Angelique,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary & Eliza.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

We was met by a Gentleman who was very…

We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.

25 maja 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Doświadczenie Trustpilot

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