Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... Zobacz więcej
Reakcja na opinię
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... Zobacz więcej
Reakcja na opinię
Mike was extremely knowledgeable and most helpful with our enquiry regarding the purchase of a sofa-bed. He took time to demonstrate how it operated and explain every aspect which enabled us to decide... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Highwood Lane, Patchway, BS34 5TQ, Bristol, Zjednoczone Królestwo
- 0333 999 9775
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sales assistant was very knowledgeable…
Sales assistant was very knowledgeable and explained everything with care for my mother in law who is 89 went through all the details several times to make sure she was happy with everything before placing the order. The Bristol store was very pleasant and it was a pleasure to shop there. We have bought furniture from there in the past and with this level of service we will be back
15 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello Betty,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Would recommend
We had David support us today, he was very supportive, knowledgeable and approachable. We can’t wait to have our sofa arrive, thanks David!
13 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, helpful and friendly and could not do enough to help us.
12 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Superb customer service
Tom made myself and my partner very comfortable and informed during our decision on choosing a sofa. Brilliant customer service, would highly recommend DFS
12 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent
Excellent, i felt really looked after. I felt that my purchase was a bargain but still worth the money
12 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Tom at the Bristol Cribbs store was…
Tom at the Bristol Cribbs store was great! Really grateful thank you
11 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff is really patient and helped to…
Staff is really patient and helped to choose the right sofa for our house
10 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I came into store today to not leave until I bought a sofa
I came into store today with a very long, short list of requirements ref size, colour, two seater 3 seater sofas
One very confused customer Mike took my hand and guided me through the process, he was kind knowledgeable and most of all very patient thank you so much.
10 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Bristol
Hello Susan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good communicator and offered great…
Good communicator and offered great price and delivery. Very knowledgeable on products which was best to use with pets etc
9 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello Lea,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Member of staff very helpful and…
Member of staff very helpful and nothing too much trouble on first visit. On return visit went to John with his great and friendly customer attitude, no pushy selling which I appreciated. Chose the appropriate suite for my home with his help. Quality of furniture looked very good and lots of choice.
9 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
This is the third time we have…
This is the third time we have purchased a new suite from DFS .
We had excellent help and advise from Mike , wear not put under pressure and were treated in a very professional manner, that’s why we keep coming back to DFS .Robin Thomas .
8 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello Mr Thomas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Bristol
Hello Amir,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very nice salesman
Very nice salesman , was not pushy and left us to have a wander around.
We returned after visiting other shops because of his manner and we preferred the DFS sofa than in other retailers.
8 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello Gemma,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
2 seater sofa plus chair We knew what we wanted we had looked…
We knew what we wanted we had looked into it on line so when we arrived we were asked if we needed help and the assistant was very helpful
6 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We entered the store and were not faced…
We entered the store and were not faced with several staff hovering which we like but they were readily available as soon as we made our choice and extremely friendly and happy to chat as we completed the paperwork , we were so happy that we will be recommending your Bristol store to our friends and family
5 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Very customer focused and very personable. Seller Was not pushy but was very helfpul
5 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lovely sales assistant that helped…
The lovely sales assistant that helped us buy our sofa was fantastic with providing all the information we queried about, was very friendly and enthusiastic, and was an overall delight to have helping us.
5 lipca 2026
Odpowiedź od DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.