DFS Furniture - Brentford Recenzje 

2857
Wynik TrustScore: 5 na 5

4,8

971 Great West Road, TW8 9DN Brentford, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really great experience! All of the staff were so friendly and helpful. Sweeda looked after us and guided us through everything step by step. As first-time sofa buyers, we really appreciated how thoro... Zobacz więcej

Oceniono na 5 z 5

Izzy was prompt in attending to us on arrival. She was pleasant and quick in locating on line and in the showroom the products we were interested in. Her advice and information on various aspects... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic range of sofas on display, from the minute I walked in a couple of weeks ago, I was approached by Sweeda who gave me, a first time sofa buyer, lots of valuable information, offered me a drin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would like to say a big thank you to Laila at the DFS Brentford store. From the moment we walked in, she was welcoming, patient, and very professional. She took the time to explain everything cl... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • 971 Great West Road, TW8 9DN, Brentford, Zjednoczone Królestwo

  • 0333 999 9827

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2857)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 800

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful sales girl

Very helpful sales girl
Gave all options, sizes and colours available very polite and very efficient

4 sierpnia 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Highly recommend DFS Brentford

Fantastic range of sofas on display, from the minute I walked in a couple of weeks ago, I was approached by Sweeda who gave me, a first time sofa buyer, lots of valuable information, offered me a drink, under no pressure. Last weekend I went with my husband and bought the sofa. We had more valuable assistance re delivery/dimension details from Johan and a young lady who took our details etc (apologies, I can't remember her name). Overall fantastic service and have to say, these 3 people know their stuff. Highly recommend 👌

1 sierpnia 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

simple process and knowledgable sales…

simple process and knowledgable sales person

1 sierpnia 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Really helpful assistant

Really helpful assistant, friendly and didn’t hurry us at all.
Good coffee!,

1 sierpnia 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Approach to serve, open and honest advice, no pressure tactics.

Izzy was prompt in attending to us on arrival.
She was pleasant and quick in locating on line and in the showroom the products we were interested in. Her advice and information on various aspects of the products was frank, competent and most welcome. She made us feel at ease and under no pressure to come to our decision. Excellent.
Johannes in verifying the details was efficient and thorough: a great team.

31 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

10/10 experience at DFS

10/10 experience at DFS and that's all thanks to Hardeep and Manager Yohan! Both very experienced, super welcoming and helped me find a perfect sofa after my hunt for years! Thanks again to both men.

31 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Good experience

Good experience, good service, value for money and variety of options

29 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The staff were extremely helpful

The staff were extremely helpful, no pressure to buy, easily found what I wanted.

25 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Staff were brilliant and helpful

Staff were brilliant and helpful, I asked lots of questions that they answered, very quick response on entering the store.

25 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Oceniono na 5 z 5

So pleased with the experience we had…

So pleased with the experience we had today, the staff, particularly the manager were extremely helpful and listened to our requirements without making us feel pressured. I would recommend DFS to anyone

25 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Izzy and team were very helpful

Izzy and team were very helpful, patient and polite at all times. Thank you guys so much for your help.

24 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Izzy.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

We bought a sofa and a TV unit…

We bought a sofa and a TV unit yesterday from the Brentford store, and we had a fantastic experience. The staff were incredibly friendly, patient, and professional. They took the time to answer all of our questions and helped us choose the right furniture without making us feel rushed. Their advice and excellent customer service made the whole shopping experience enjoyable. We are very grateful for all their help and are looking forward to receiving our furniture. Thank you to the team for making our visit such a positive experience!

23 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Greeted by a very helpful Salesperson…

Greeted by a very helpful Salesperson who was relaxed and not at all pushy. He answered questions put to him thoughtfully and professionally and this resulted in a satisfactory sale.

23 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service, very professional 👏

21 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Super helpful and patiently explained…

Super helpful and patiently explained everything! Made sure i had all the measurements and information I needed!

21 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Customer service was brilliant

Customer service was brilliant, we were helped by Harry who was very kind and knowledgeable in helping me and my partner find the perfect sofa

19 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello Shaun,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Best staff very welcoming and friendly…

Best staff very welcoming and friendly and helpful and did help in making my mind

17 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great customer service from Sweeda at DFS Brentford

We had a very pleasant experience at the DFS Brentford thanks to lovely Sweeda and ended up ordering a sofa. Sweeda was amazing patiently guiding us around and answering in great detail every single question we had. We helped ourselves to delicious hot chocolate and now look forward to our new piece of furniture. We are also grateful to the manager for his kind assistance. Wishing Sweeda and colleagues at DFS Brentford all the best!

18 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

We found all the staff that we…

We found all the staff that we encounted were very informative ,helpful and very pleasant to talk through all of my queries

18 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

The assistant was very helpful and…

The assistant was very helpful and answered all our questions.

18 lipca 2026
Logo DFS Furniture - Brentford

Odpowiedź od DFS Furniture - Brentford

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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