I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęTilling Road, Brent Cross Shopping Park, NW2 1LS London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... Zobacz więcej
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We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Zobacz więcej
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Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Zjednoczone Królestwo
- 0333 999 9804
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Brent Cross
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very positive experience
Very positive experience.
The lady who assisted us Danya( apologies if I've misspelled it) was incredibly helpful, friendly and patient. She answered all our questions and made the whole process smooth and enjoyable.
Excellent customer service and we are delighted with our purchase.
14 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Gary was very good.Explained everything…
Gary was very good.Explained everything in detail.Great experience.
15 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Furniture
Yes, it is very nice there's service, they staff give you very deeply information about subjects, I am very grateful for them
13 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello Nisha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing experience
Amazing experience, the staff helped me a lot with my purchase, I am extremely appreciative and grateful. The staff was amazing.
2 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello Abdulaahi,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a great experience today
We had a great experience today. Nice customer service ever!
12 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I want to thank you and your company…
I want to thank you and your company for The Best salesperson Ever his name is Eamon ,omg he was So
Lovely he had patience especially with me ,and a lovely personality He sold us that settee Not with pressure just us all talking and asking questions ,He was Amazing ,easy to talk to I hope you can tell him how pleased my daughter and myself was today For him being there and us in the right place at the right time His a credit to his Mum an Dad they raised him with oure manners Eamon made our day we came out of your store Happy and beaming Thank you all Miss Kimberley Ford😊🌟🙏🏼
11 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Eamon met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
excellent service
excellent service, assistant Sophie was very polite and knowledgeable
10 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Hello Theresa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I purchased a sofa from DFS today
I purchased a sofa from DFS today. This will be my third sofa from you over the last 30 something years
I was served today by Gary what’s a absolutely wonderful experience from start to finish
He was so friendly and chatty and genuinely just a lovely all round person to deal with
He answered all our questions and let us feel confident we had made the right decision
Thank you for such a excellent customer service
9 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello Lucy,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Hello Said,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind regards,
Lia
DFS Customer Support
I had really a good service 🙏🥰
6 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello Perry,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Store Experience - Staff Support by Jas
We visited the store and were able to purchase a sofa-bed set and dining table with the help and support of Jas - she was very professional, patient and supportive with our enquiries.
7 czerwca 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Brent Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My first choice store with friendly…
My first choice store with friendly sales team really appreciated.
28 maja 2026
Odpowiedź od DFS Furniture - Brent Cross
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Thank you Sabina
I had a young lady by the name of Sabina assisting my son and I, who was quite new to her job, but I had a fantastic time with her. I felt very comfortable. She showed us a variety of settees. The one I ordered wasn't available in store, so she ordered online. With staff like Sabina, you don't need to worry, she's an excellent salesperson. As for the store itself, it's very welcoming. In my opinion, everything in the Brent Cross store is good.
4 maja 2026
Odpowiedź od DFS Furniture - Brent Cross
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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